MSE News: They buy any car (for less) dot com 1 April 2011 at 12:10PM in Motoring 45 replies 8.3K views

Former_MSE_Guy

"The OFT has taken action against used car buying firm Webuyanycar.com after finding a staggering 96% of customers received less than the website's valuation tool suggested ..."

Read the full story:
They buy any car (for less) dot com

TiTheRev

How has it taken them this long to find this out...?

Gordon_Hose

I thought it was common knowledge that they offered people stupidly low prices for their cars?

bob_a_builder

Quote from Richard Harrison, chief operating officer of the company, said: "In the early days, we were operating a new business and defining a new market sector and we did not get it right for every single customer.

So in fact they actually got it wrong for virtually every customer !

Talk about spinning the facts

Reaper

Make clear the website valuation is not the price the company is offering and that a range of other factors might be considered

Huh? So it's still ok to quote a figure they have no intention of giving you when you turn up? All they have to do is put a warning on the web site? Sounds like a completely toothless ruling to me.

charlie792

This really doesn't suprise me at all.....
Thier website prices are rubbish as it is, my OH's car was quoted at being worth £900 in ex. condition, in reality it had a dent in the door I imagine they would have easily knocked another £100 off for that if not more.... He got £1400 for it at the garage, dents and all

Culex

TiTheRev wrote: »

How has it taken them this long to find this out...?

A WHOIS search on the domain reveals it was first registered on 25 July 2005 so, for once, the Office of Faffing and Twaddling might seem to have acted with unaccustomed haste.

Culex

bob_a_builder wrote: »

Quote from Richard Harrison, chief operating officer of the company, said: "In the early days, we were operating a new business and defining a new market sector and we did not get it right for every single customer.

So in fact they actually got it wrong for virtually every customer !

Talk about spinning the facts

Is there, in fact, any evidence that they "got it right" for any married customer?

Culex

Reaper wrote: »

Huh? So it's still ok to quote a figure they have no intention of giving you when you turn up? All they have to do is put a warning on the web site? Sounds like a completely toothless ruling to me.

What else would one expect from the Office of Faffing and Twaddling

Butti

Technically the spokesman is right - they didn't get it right for every single customer. They got it right for about 2 in every 100. Vote with your feet people!

B

vikingaero

WBAC specialise in "Chipping". That is the agents are told to chip away at the offered price for anything and everything - scratch on door £500 to repair etc etc. Then having chipped you they probably won't repair the scratch or get a SMART repairer to fix it for £40.