Free £15 Boots voucher and Lovefilm DVD rental trial

glitter_2

Don't touch them with a barge pole!!

I took out the offer, was charged after 15 days £9.99, after endless calls to the indian call centres got no where. Complete waste of time! Tried to cancel twice and they wouldn't let me! Third time I was able too.

JOKE!! Rang Boots to complain and they weren't interested.

AVOID AT ALL COSTS!!!!!!!!!!

stuzhunter

ouff..ff I'm glad I did not go for this trial but I must say that I have done Lovefilm trial twice in the past & the service was reasonable. I can't complain too much.

slarge

Sinope wrote:

Ok, so what is the problem with lovefilm, through reading through some of these pages i can tell people are not happy with the customer service but why exactly?

I read on thier site that it is unlimited dvd rental to your door for 9.99 a month, and i gather you can cancel any time - i would be happy joining them for a couple of months, therefore paying 9.99 as you get a month free, and getting a 15 pound voucher for boots - but is that how it happens then or not?

Have a read of actual customer reviews here. The volume of them shows this is not a small issue.

http://www.dvdrr.com/reviews/LoveFilm.html

alohahawaii

Hi i've been looking for a number to contact love film to cancel.
i got a new bank card. so they couldnt take the payment. they've frozen my account. so whenever i go to look for their number to cancel it only offers me an option to email or enter new card details. (handy...)

i have returned the dvd. but its showing i still have it.

does anyone have the number?
and any advice of what to do would be helpful. I've already had trouble with love film. free trial that i've ended up paying for.

i've now decided that nothing in life comes for free.



i wanted to cancel anyway

codger

alohahawaii: your post is 266.

Have a quick scroll back to post 257 on this thread.

grenny

I have in my hand a Boots £15 VOUCHER.
It came with a very nice (personal) letter from a Boots Customer Care lady.
Thanks to all the nice people in this thread for their moral support, help and advice.

F**k Lovefilm!

Happy New year!

grenny

.................

hambrook

grenny wrote:

I have in my hand a Boots £15 VOUCHER.
It came with a very nice (personal) letter from a Boots Customer Care lady.
Thanks to all the nice people in this thread for their moral support, help and advice.

F**k Lovefilm!

Happy New year!

Grenny, can you give a summary of when you signed up via the link, to give the rest of us an idea about when we may receive ours?

grenny

I signed up 2/12/06 but who can say??
If you wanna chase it up, contact Boots NOT Lovefilm.

TRY BOOTS CUSTOMER CARE:
btc.cshelpdesk_team@boots.co.uk
08450 708090

alohahawaii

Hi genny
what details did u give them?
what did you say?
thanks...