Just been told off by Estate Agent

Eton_Rifle

My advice is to use a little politeness and charm and make people work for you rather than viewing them almost as an enemy.
It doesn't matter whether you like them or not.
You have nothing to lose and perhaps something to gain.

That's the way the world works and it's foolish not to take advantage of it when it costs you so little.

Schwade

Eton_Rifle wrote: »

My advice is to use a little politeness and charm and make people work for you rather than viewing them almost as an enemy.
It doesn't matter whether you like them or not.
You have nothing to lose and perhaps something to gain.

That's the way the world works and it's foolish not to take advantage of it when it costs you so little.

Well you can go and write all your feedback you want then. haha :money:

Sure, if EA asks you what you think, you can tell them you are thinking about it, pass, like it but when an EA asks more, that's when feedback is stupid.

neverdespairgirl

evoke wrote: »

Is this a wind-up?

Erm...it'll be good points about the property and bad points.

Also, it helps the EA to know more about the kind of properties that you are really interested in so that he doesn't waste everyone's time in the future.

It takes a lot of effort for sellers to prepare a property for viewing. If a viewer comes in and doesn't want to buy the property then the vendor would like to know what put them off it. And the EA wants to know if the viewer is taking the p1ss. With feedback the EA can narrow down future properties for viewing. Without feedback he'll pester the viewer with any property that comes up. And so the timewasting spiral continues.

I don't see that. I won't see properties based on what the EA thinks, but rather what I think.

We've seen, between us, 20-odd flats and houses in the last 8 weeks. None showed any effort at all. They were almost all either empty or tenanted.

It was simple for us. When we saw one we liked, my partner saw it on Thursday, we viewed again on Friday, and offered on Friday evening.

neverdespairgirl

Mallotum_X wrote: »

If you dont like a place it can be for all sorts of reasons, quite often these are not always logical so why agents think they are gaining useful info from it I dont know.

A lot of the places we didn't like for bloody obvious reasons. It looks like a prison camp. Or it's dungeon-like.

Some we didn't like because - they just weren't right for us.

System

I was spoken to rudely by an EA and I simply escalated the issue to one of the partners at that firm. It is quite simply a joke that EA's misrepresent properties, have double viewings, price way above market price and get their knickers in a twist when the buyer doesn't care much for the property.

I think OP has been treated badly. When the EA was rude to me I asked for and received an apology.

flora48

Feedback is a joke, as a vendor I really didn't want hear negative remarks about my house, I knew what I was selling, epecially the one buyer who said he didn't like the 'flow of the house.' Not much I could do about that. As a buyer I ended up saying that the property was just not for me, I didn't like to upset/insult vendors. We ended up buying a property in a disgusting state when the price was reduced having dismissed it in the beginning.

Ciske

Giving feedback is also useful for the buyer. A good EA will listen and use your feedback to understand what you're really looking for in the property, and make a better match for you next time. If you keep feeding back that 'the kitchen is too small', 'the garden is overlooked' or 'the street is too busy', that says something about what you want and perhaps didn't specify exactly when you first contacted them.

I didn't find it that useful as a seller, people would come back with 'the area is wrong' or 'we like it but want to view more properties', nothing that you can actually fix. For good feedback you need to do your own viewings and take note of what the buyers ask/do when they go around your house.

Running_Horse

Ciske wrote: »

Giving feedback is also useful for the buyer. A good EA will listen and use your feedback to understand what you're really looking for in the property, and make a better match for you next time. If you keep feeding back that 'the kitchen is too small', 'the garden is overlooked' or 'the street is too busy', that says something about what you want and perhaps didn't specify exactly when you first contacted them.

Come off it. Most estate agents are not like Phil and Kirsty. They will just keep throwing out details to potential buyers until one sticks. In my experience they will try to get you to view properties outside your price range, search area, and number of bedrooms required.

FTBFun

I got "told off" by an EA as apparently my expectations were higher than they should have been for the price range I was looking. Needless to say this EA worked for a chain of EA's notorious for overvaluing property and in the end I got my flat through another EA whom were a little more sensible. It was shame because she was pretty hot.

A few months later, a near identical flat went up for sale in my building through this EA for more than £20k greater than mine was listed and more than £30k greater than it was sold for in the end. It is still on the market for the same ridiculous price.

System

I think feedback is a symptom of an unrealistic market.

I'm surprised sellers and EA's expect feedback. When the house goes to market then that should be the house on offer as it is at that point and priced accordingly. Buyers aren't guinea pigs who should be tested to see what is going wrong where as that is the sellers and EA's job.

If a buyer is interested she/he won't need any prompting and will call back themselves.