Postman and recorded delivery!

jc808

custardy wrote: »

"a minute or two"
thats a long time,staff dont get 2 minutes to wait at a door
2 minutes a door gives a maximum of 30 packets an hour without accounting for traveling time.
did you have an intercom system?

So you admit that you cannot deliver the service you advertise? I take it you will be unable to deliver the service you are paid for until teleporters are invented, enabling customers to have instant access to communal front doors.

Unbelievable. Not an ounce of sympathy for you.

jc808

skiddlydiddly wrote: »

You're right, some have even more to do than that.Every time someone says "just 2 minutes" thats 2 minutes less in the day for everyone else and they add up.Eventually they will run out of "just 2 mins" and those parcels still left might not get delivered.

Not the customers problem. Within the charges for delivering the parcels there must be sufficient cost apportioned to make sure theres enough staff to fulfil the post.

Can you imagine going into your bank and being told "sorry we cant give you access to your money, we are supposed to transfer funds within 24 hours but we were, like, really busy and had staffing problems. I also had to leave early"

I sometimes think Postal staff live in cloud cuckoo land.

jc808

custardy wrote: »

and how much would you pay for that service?

I dont think thats a relevant question. Whatever customers pay now, they do not recieve the service expected/ agreed.

custardy

jc808 wrote: »

So you admit that you cannot deliver the service you advertise? I take it you will be unable to deliver the service you are paid for until teleporters are invented, enabling customers to have instant access to communal front doors.

Unbelievable. Not an ounce of sympathy for you.

why would i want or need your sympathy?
customers have no need to teleport for communal doors. In the civilized society we have many modern gadgets such as intercoms
where is the advertised 2 minute service? 2 minutes per door gives 210 deliveries in a typical 3.5hour delivery span
do you think 210 delivery points is a standard sized delivery for 3.5 hours?

jc808 wrote: »

Not the customers problem. Within the charges for delivering the parcels there must be sufficient cost apportioned to make sure theres enough staff to fulfil the post.

Can you imagine going into your bank and being told "sorry we cant give you access to your money, we are supposed to transfer funds within 24 hours but we were, like, really busy and had staffing problems. I also had to leave early"

I sometimes think Postal staff live in cloud cuckoo land.

you live in cloud cuckoo land. go read up on regulated prices,USO and down stream access pricing

jc808 wrote: »

I dont think thats a relevant question. Whatever customers pay now, they do not recieve the service expected/ agreed.

well yours isnt a relevant answer then

ps

a1054966

LOL. Just seem this thread. Nice (or rather not) to know I'm not alone.

I've come to the conclusion that every service that we generally perceive as a good service is actually crap: postal, banks, train services, power companies, lawyers, government, the list is endless.

All those that everyone knows are crap (builders, estate agents, police, etc.) are actually pulled up a bit by the first lot being so much worse than perceived (they tend towards the mathematical mean?).

In any case, the only way to proceed in life in britain today is to assume that everyone - and I mean everyone - is a bas&$^d out to get you and yours, and then, if they aren't, you are pleasantly surprised. But they probably are.

For me, I'm leaving this stinking cess pool of a country ASAP. (I know: good riddance to bad rubbish.)

custardy

well theres a loss to the UK

a1054966

custardy wrote: »

well theres a loss to the UK

Congratulations. We have a winner.

boobyd

Usually big coc.s are on !!!!!! sites, but you have made it on here .

skiddlydiddly

jc808 wrote: »

Not the customers problem. Within the charges for delivering the parcels there must be sufficient cost apportioned to make sure theres enough staff to fulfil the post.

Can you imagine going into your bank and being told "sorry we cant give you access to your money, we are supposed to transfer funds within 24 hours but we were, like, really busy and had staffing problems. I also had to leave early"

I sometimes think Postal staff live in cloud cuckoo land.

Obviously it is the customers problem, its customers who are affected by it.Plenty of companies offer a service they cannot provide with current staff levels expectng staff to go above and beyond, RM aren't immune to this.
If my bank did that, I'd change banks.People can also choose to use different carriers(I don't work for RM btw).