Postman and recorded delivery!

ElleR

Ahh this happened to me. When we lived in our flat, I came downstairs one day and found the 'sorry you were out' card on the floor, didn't even bother ringing the doorbell. So I arranged for redelivery and the doorbell rang, sprinted downstairs and no one there, just the card stuffed in the letter box. Now from our flat number it was obvious we weren't on the ground floor! So third time lucky, watched out for the postie, got downstairs when I saw him, opened the door (no idea if he'd rang the doorbell) opened the door to find him just about to post another 'sorry you were out' card! He looked a bit shocked, lol. I wasn't pleased, told him I'd been in the previous times he'd 'delivered' it and that he could have waited a min or two for me to get down the stairs and that I'd complained, he told me no one was in and was really rude about it! So I complained again. I also assume on another occassion he was the one who left my parcel on the door step for all to see. Luckily my neighbour picked it up for me. Thankfully have moved now and had no probs so I think it was just that postman.

custardy

ElleR wrote: »

Ahh this happened to me. When we lived in our flat, I came downstairs one day and found the 'sorry you were out' card on the floor, didn't even bother ringing the doorbell. So I arranged for redelivery and the doorbell rang, sprinted downstairs and no one there, just the card stuffed in the letter box. Now from our flat number it was obvious we weren't on the ground floor! So third time lucky, watched out for the postie, got downstairs when I saw him, opened the door (no idea if he'd rang the doorbell) opened the door to find him just about to post another 'sorry you were out' card! He looked a bit shocked, lol. I wasn't pleased, told him I'd been in the previous times he'd 'delivered' it and that he could have waited a min or two for me to get down the stairs and that I'd complained, he told me no one was in and was really rude about it! So I complained again. I also assume on another occassion he was the one who left my parcel on the door step for all to see. Luckily my neighbour picked it up for me. Thankfully have moved now and had no probs so I think it was just that postman.

"a minute or two"
thats a long time,staff dont get 2 minutes to wait at a door
2 minutes a door gives a maximum of 30 packets an hour without accounting for traveling time.
did you have an intercom system?

SHIPSHAPE

custardy wrote: »

"a minute or two"
thats a long time,staff dont get 2 minutes to wait at a door
2 minutes a door gives a maximum of 30 packets an hour without accounting for traveling time.
did you have an intercom system?

Oh come off it!

You don't have 30 packets an hour to deliver, every hour!

You have some packets to deliver, and even less that cannot be posted.

Don't kid a kidder, posties will not take packets out in the first place if it appears to be too much of a hassle for that particular day!

I know, I did it!

asbokid

We deserve to be offered a range of delivery services. We always seem to miss recorded deliveries or parcels that are too big to fit through the letter box. We can collect from the sorting office, but it is a six mile round journey and after the cutbacks, the opening hours of the front desk are dreadful.

Royal Mail does offer a "Collect from your local Post Office" service for £1.50 a parcel. That does nicely, but we still have to contact the sorting office to arrange drop off, and that has a turnaround in terms of time.

It would be better if we could give a permanent instruction to Royal Mail.. "please don't send out any parcels to us.. just drop a card in and we will collect from the post office. thank you"

Those sorts of services are commonplace in North America.

custardy

asbokid wrote: »

We deserve to be offered a range of delivery services. We always seem to miss recorded deliveries or parcels that are too big to fit through the letter box. We can collect from the sorting office, but it is a six mile round journey and after the cutbacks, the opening hours of the front desk are dreadful.

Royal Mail does offer a "Collect from your local Post Office" service for £1.50 a parcel. That does nicely, but we still have to contact the sorting office to arrange drop off, and that has a turnaround in terms of time.

It would be better if we could give a permanent instruction to Royal Mail.. "please don't send out any parcels to us.. just drop a card in and we will collect from the post office. thank you"

Those sorts of services are commonplace in North America.

that would be local collect business
ask your suppliers why they dont offer it

http://www.royalmail.com/portal/rm/jump2?catId=79500736&mediaId=600011

custardy

SHIPSHAPE wrote: »

Oh come off it!

You don't have 30 packets an hour to deliver, every hour!

You have some packets to deliver, and even less that cannot be posted.

Don't kid a kidder, posties will not take packets out in the first place if it appears to be too much of a hassle for that particular day!

I know, I did it!

dont they? seems you have little idea what staff do
dont try and tell me about things you obviously know little about
what you did is irrelevant,you were obviously the type who made it easy for yourself at the detriment of others.
my last duty had 900 calls,plus businesses
I could easily have 30+ SD items alone per day
then the same in RM tracked

skiddlydiddly

SHIPSHAPE wrote: »

Oh come off it!

You don't have 30 packets an hour to deliver, every hour!

You have some packets to deliver, and even less that cannot be posted.

Don't kid a kidder, posties will not take packets out in the first place if it appears to be too much of a hassle for that particular day!

I know, I did it!

You're right, some have even more to do than that.Every time someone says "just 2 minutes" thats 2 minutes less in the day for everyone else and they add up.Eventually they will run out of "just 2 mins" and those parcels still left might not get delivered.

aheaton46

skiddlydiddly wrote: »

You're right, some have even more to do than that.Every time someone says "just 2 minutes" thats 2 minutes less in the day for everyone else and they add up.Eventually they will run out of "just 2 mins" and those parcels still left might not get delivered.

So because the poster lives up a few flights of stairs, where they take time to get to the door, they shouldn't get their post?

What about the elderly and disabled who may take time to get to the door - should they not get parcels delivered either?

giraffe69

What about the elderly and disabled who may take time to get to the door - should they not get parcels delivered either?

No. You forget that the business is run for the convenience of the staff. Pause for a Custardy rant about how no-one understands how hard the postman works. You won't get a better service until there is an element of choice.

skiddlydiddly

aheaton46 wrote: »

So because the poster lives up a few flights of stairs, where they take time to get to the door, they shouldn't get their post?

What about the elderly and disabled who may take time to get to the door - should they not get parcels delivered either?

Where did I put that?I pointed out the obvious connundrum the postman/woman faces of time left vs deliveries left.If the PO really cared about everyone in every circumstance getting every parcel then the amount of work given to a postal round would reflect that(and also the cost of delivery).