Useless, inflexible JobCentrePlus

dodger1

sickofusernames wrote: »

THE PROBLEM IS THAT I WAS TOLD I COULD SIGN ON AS LONG AS IT WAS BEFORE 16:30. I CAME, I ASKED, I FAILED.

Maybe if some people gave the right information there wouldn't be an issue.

I like your little dig at the fact that the advisors are entitled to a break because they 'DO work'. I'd love to get a full time job, i've been doing occasional temporary work but it's only the odd day a week. Thanks for trying to make me feel like a sponger but i'm far from it.

Big deal, you were asked to wait for 20 minutes out of your obviously busy schedule. If you don't like it just do as you threaten and simply don't bother going any more. With your attitude good luck with getting a job.

dodger1

Spendless wrote: »

Many moons ago when I last signed on, you did indeed just turn up on the correct day and see whichever person came free first. I don't recall if you got a time but if you did it was probably quite a long gap available, so it's news to me that things are different now. What happens if someone is suddenly unexpectedly away eg if they suddenly became ill? Personally I don't think it unreasonable for someone to man staff lunch-times. Plenty of other workplaces have to do that. :whistle:

Certainly not Banks, Buiding Societies and Post Offices.

kelloggs36

When I used to work at JCP we would have got up to get the client's details and let them sign on! It all seems a bit pathetic to make him hang around to wait for a specific person - had that person needed to speak with him about something important, then fair enough, but they are all trained to do the job, so when a person became free there is no reason why they couldn't have signed him. It has all got to the point where people are treated like babies!

JC9297

Tigsteroonie wrote: »

I've had to wait over 20 minutes after arriving for my actual sign-on time, because they were running late ...

OP - I second the suggestion to get the CB changed to your name. Marley receives our CB (he's the SAHD) to get his NI credits without having to go through what we facetiously call the "ritual humiliation of signing on".

If he is a SAHD he isn't available for work so couldn't sign on anyway.

NASA_2

sickofusernames wrote: »

I'm thinking of signing off anyway, what's the point if i'm not getting any financial assistance?

You answered your own question in your post.

For credits, they go towards your pension, unless you have already paid enough then they will come in useful should you suffer a horrific injury and find yourself unable to work in the future.

dodger1

dogfish12 wrote: »

Wellington described the British army as the "scum of the earth" at the battle of Waterloo. It seems to some commenters that unemployed people now fit this tag. Well, I'm not buying into this bullying.

It's nothing to do with OP being unemployed, it's all to do with his poor attitude.

dogfish12

Kellogg, a former, jcp worker put it right. "There is no reason why they could not have signed him." I cannot understand why some people want to make it harder for others. Well actually I can. Some simply enjoy rubbing other peoples noses in it. Time and time again you read it.

FTW

Oldernotwiser wrote: »

JCP staff are definitely not supposed to be servile to claimants, although civility is certainly to be hoped for.;)

Servility and civility are called for.

I don't mean ingratiating brown-nosing by any stretch, but coming off as friendly and eager to help can go a long way.

And let's face it - JCP staff need all of the praise they can get.

sickofusernames

dodger1 wrote: »

Big deal, you were asked to wait for 20 minutes out of your obviously busy schedule. If you don't like it just do as you threaten and simply don't bother going any more. With your attitude good luck with getting a job.

Look pal, my attitude is with the JCP, it's got absolutely nothing to do with me not being able to get a job - DUH!

It's difficult enough as it is living in Birmingham, in fact I get good feedback from interviews but it comes down to the fact that my experience suffers for certain roles and employers can pick the best of the crop in the current climate.

cassieB57

dogfish12 wrote: »

I know a former job centre worker who claims that the unwritten secret to promotion within the DWP was to make it so uncomfortable for claimants that they would no longer take the stress and sign off. This would help promotion.

I think they were winding you up dogfish. This is never mentioned in any kind of promotion exercise (if we had any which I can't remember for years!)