Tesco/Asda pricechecker finds here.......

N20Y1D

I have just used a voucher for £70+ and had no problems other than the time issue but the manager was most apologetic for the delay.

carolinabirichina

lalamb wrote: »

I have just sent off an email

I suggest every one of you do the same thing, especially if you are waiting for a big DTD that was entered yesterday or befor e.

I don't mind you using my email as your draft. You are welcome to use it.

PLEASE PLEASE PLEASE send this off if you want to see results!!


[EMAIL="ceo.customerservice@tesco.co.uk"]ceo.customerservice@tesco.co.uk[/EMAIL]

Dear Sir/Madam

I did an instore shop with Tesco yesterday as I was interested in the recent promotion started by yourselves, where you were offering double the difference on items found cheaper in Asda.

I received my results this morning, thank you. But there seems to be somethin amiss.

Here is what my results said

'This time, your shop would have been £ 17.17 cheaper at ASDA so we'll give you a voucher for double the difference back! . '

As you can imagine I was quite pleased with the results but when I clicked on the print voucher it said the voucher is for £20.00 and not £34.34 as it should have been.

I have noticed changes to your terms and conditions in the last couple of hours. But when I entered my receipt details yesterday it stated it was capped at £100 not £20

How can Tesco justify changing the terms and conditions for receipts entered into the system prior to the changes.

I appreciate Tesco can change their T&Cs at any time but surely those changes should apply to receipts entered into the price checker after the changes of the T&Cs and not before?

I look forward to your response

Kind Regards

XXXXXXXX

Thanks for this - I have sent mine off and have included my receipt details as well so they can trace it - the numbers at the bottom of the receipt.

laticsforlife

bullshot wrote: »

The thing that surprises me is that everyone seems surprised...it was inevitable as it being abused so blatantly...£100 a month is excellent and at £20 , that's 5 shops a month, sems very reasonable to me...I read a post a few pages back were someone said they had been re-cycling their receipt...so they openly admit abusing the system and wonder why Tesco have decided to do something about it.Sorry if this upsets most of you, as I'm the first to post in favour of Tesco's new T&C's ,you really can't blame them for changing them....I've used it to my advantage twice so far, and have 1 to use,all were shops under £30, and no alcohol, used Tesco credit card to ensure I get my points, don't mind them knowing it's me, and I'm well under the £100 limit which I always intended to stick to ...not being smug here, just my opinion,and we are all entitled to our own views, I'm not slagging anyone off and don't expect to get slagged off in return.. it seems that Tesco aren't as bigger fools as a lot of people assumed they were...be honest ,the way it it was going we all knew it would not last...

Nobody blames them for changing the T&C's we all expected it and the £100 cap came and was pretty much accepted as sensible as it was already in the T&C's but just not implemented.
So the right thing to do is a) change the T&C's, then AFTER that point, cap vouchers for claims made after that point.

And as for people who didn't print (why oh why) but saw their vouchers for over £20, how can those change?

colwyn_2

Re amount of vouchers you can receive per month.
Anyone know if the monthly limit of £100 means per calendar month or otherwise?

tracy72

I've just rung Customer Services. I explained that the T&C stated "max £100" both before and after I did my shop but there is no movement as far as they are concerned. She also stated that all returns have to be taken back to the store that they were purchased from.
I felt quite sorry for her as she was really nice and was not going to be having a good day! Up to the big Tescos for me then!!

MRGANNET

bullshot wrote: »

The thing that surprises me is that everyone seems surprised...it was inevitable as it being abused so blatantly...£100 a month is excellent and at £20 , that's 5 shops a month, sems very reasonable to me...I read a post a few pages back were someone said they had been re-cycling their receipt...so they openly admit abusing the system and wonder why Tesco have decided to do something about it.Sorry if this upsets most of you, as I'm the first to post in favour of Tesco's new T&C's ,you really can't blame them for changing them....I've used it to my advantage twice so far, and have 1 to use,all were shops under £30, and no alcohol, used Tesco credit card to ensure I get my points, don't mind them knowing it's me, and I'm well under the £100 limit which I always intended to stick to ...not being smug here, just my opinion,and we are all entitled to our own views, I'm not slagging anyone off and don't expect to get slagged off in return.. it seems that Tesco aren't as bigger fools as a lot of people assumed they were...be honest ,the way it it was going we all knew it would not last...

This is spot on. You can still take home £100 of goods home free every month from Tesco, albeit the goods are only worth £50 at Asda.

The reality is people were taking home hundreds of pounds worth of alcohol etc. and expected Tesco to roll over.......no chance!

madmuppet5

I think we all need to go use our vouchers today and then chill out with a nice bottle of plonk with some cheese, pringles and after eights

anderson8

i used a £51 voucher at 1pm.
rushed out from work to use it in case they stopped accepting them!
got another £50 one in my desk drawer that i was saving for next month.

shouldve got vouchers for 32 and 41 today but they came in at 20 each

Jodie+Matt

who is still gonna be DTD'ing, just not more that £20 at a time?

jonaylor

most annoyed cos my hubby kept laughing when I hadn't yet got a voucher through, saying I wouldn't get one, hate it when he is right!!