Tesco/Asda pricechecker finds here.......

madmuppet5

On the back of all receipts staes the following;

If you change your mind about your purchase, please retain your receipt and return it to the store with the product as sold within 28 days.

Customer services are going to be busy today

Cat72

Im really sorry for everyone who has had their vouchers reduced.
Yes maybe it is Legal right but morally, no.
Tesco advertised this , then started changing it to suit themsleves al the time, they are not the cheapest and never have been.
Yeah maybe if they altered the vouchers issued as off tomorrow and changed their advertising, fair enough. But to cap the vouchers people from sales before todays change is disgusting.

If they start putting up to £20 on big bold letters . fair enough.
If you have a large shopping bill then you probably - without even calculating it, earn over £20 in vouchers with the price differance.

Personally I think we should start a petition saying that we will no longer shop with them in any form- tesco direct , in store etc .Maybe if they see the potential loss of earnings they might bother. I for one will use the voucher I have , I was lucky my voucher is £10 )and not being going back . I dont do big shops so the new cap wont mabye effect me, but as a point of principal , they stink.

tracy72

Can you return the items to a Tesco Local for a refund. I have one up the road here but will travel up to the big store if I needed too.

Thanks

gingertips

they can do what they like - they reserve rights to change the T&Cs or cancel the whole thing whenever they like - thats one of the T&Cs!

Jodie+Matt

argh!!!!!!!!! tried printing my £67 voucher last night and the printer wouldnt print as the ink was too low, today it is only £20!!!!!! more !!!!ed off about the fact that if my f'ing printer would have worked last night it would have been fine. waiting for 2 vouchers for around £30 each, dunno wether to to just return everything or get 2 x 20 vouchers

princesslou_2

walks wrote: »

:cool:
Well i hope so as i have one in my bag for the next time i call to see mr T
and my vouchers are for £50.40 and £11.88. x:beer:

UPDATE FOR EVERYONE WITH OLD VOUCHERS FOR MORE THAN £20

just rang and explained i printed it off last week and have not been in since, she said yes it was still valid. I asked for her name and she logged on her computer how much the voucher was worth (£97.53 - how embarassing!) and said if i have any problems to get the store to ring them. she gave me her name, her managers name, a reference number and said she had logged it so anyone can see it if they ring up. I would advise doing the same before you shop, just incase.

Kate0208

headcrash27 wrote: »

will that work though as they will only scan at £20.

yeah i think it will work cos the value is written on the ones that people have already printed - if you use them today and argue - if you have to - then you will probably get it honoured but after today i think you'll have a bigger battle on your hands iykwim

Nuttygal

I printed off a voucher for £20.02 at approx 11am (I know it's only 2p over but i wonder if I tried it again it'd be £20?) possibly only changed in last hour or two. Not near printer so can't check at the minute

whamfanuk

lalamb wrote: »

I have just sent off an email

I suggest every one of you do the same thing, especially if you are waiting for a big DTD that was entered yesterday or befor e.

I don't mind you using my email as your draft. You are welcome to use it.

PLEASE PLEASE PLEASE send this off if you want to see results!!


[EMAIL="ceo.customerservice@tesco.co.uk"]ceo.customerservice@tesco.co.uk[/EMAIL]

Dear Sir/Madam

I did an instore shop with Tesco yesterday as I was interested in the recent promotion started by yourselves, where you were offering double the difference on items found cheaper in Asda.

I received my results this morning, thank you. But there seems to be somethin amiss.

Here is what my results said

'This time, your shop would have been £ 17.17 cheaper at ASDA so we'll give you a voucher for double the difference back! . '

As you can imagine I was quite pleased with the results but when I clicked on the print voucher it said the voucher is for £20.00 and not £34.34 as it should have been.

I have noticed changes to your terms and conditions in the last couple of hours. But when I entered my receipt details yesterday it stated it was capped at £100 not £20

How can Tesco justify changing the terms and conditions for receipts entered into the system prior to the changes.

I appreciate Tesco can change their T&Cs at any time but surely those changes should apply to receipts entered into the price checker after the changes of the T&Cs and not before?

I look forward to your response

Kind Regards

XXXXXXXX

have sent mine x

emmliss

mine should of been 98.00 so well gutted first time i did it aswell missed the boat.....off to the nasty big t with all my stuff to return.then buy 2 wine for free 20.00 tommorow.