Tesco/Asda pricechecker finds here.......

mymerrywidow

needahol wrote: »

I think the people to contact are the ASA and the Institute of promotional marketing

http://www.asa.org.uk/

http://www.theipm.org.uk/about.aspx

done that. thanks

emmliss

she said on the phone even if your voucher you printed yesterday or last week it will now only scan for 20.00 at the till

Poly,put_the_kettle_on

I print screened yesterdays T&C's- trying to find them on the main PC now, and add them to photobucket.

emmita

1. To prevent abuse we reserve the right to verify any Price Check Voucher before redeeming in store or online.

Guess that might mean that existing vouchers can be checked and we know now have be capped at £20. I've one to ue for £39.

Nuttygal

Not great with words but if anyone wants to send something like this?

Dear Sir/Madam

I am sending you this correspondence in regards to your highly publicised price check promotion in which you proudly proclaim that we the customer will find our shopping at Tesco to be cheaper than that of your competitor Asda or you will give us double the difference. It has come to my attention that although you have made a big and bold promise to your customers that you are now changing the terms and conditions quite significantly. It would appear that Tesco are now not quite as confident in their big bold statement as they seemed previously. I am assuming that if price check shows a difference in excess of £10 between the two stores and a now capped voucher of £20 is issued that Tesco will be willing to accept refunds on all items shown to be significantly over priced in comparison? After all you are currently offering to show the customer just how much they are being "ripped off" and yet have backed away from your original price check guarantee. I propose that a formal statement on this matter be issued and all price check promotional material be removed/suspended until this matter is reviewed by trading standards- after all you are not prepared to honour price check receipts obtained and/or submitted prior to the change in T&C's. I wonder what Asda will make of this issue and am sending a copy of this email to their CEO as well as yourself- after all "every little helps",

I await your prompt response,

Kind regards

cherry6

I was told on the phone no fresh or frozen could be returned?

meanmum

see condition 35. "We have the right to withdraw or amend the Tesco Price Check at any time without notice."

So they are perfectly within their rights to do this.

Perhaps if it hadn't been so widely "abused" (admit it folks!) then it would have stayed as it was for longer. It was a bady thought through scheme if they didn't predict that this would have happened.

Legendmum

Right just spoke to consumer direct who advised I ring Tesco again and say the terms and consitions I agreed to where yesterdays when I purchased the goods and entered the receipt and request they honour them! If not to send a registered letter with copy of receipt and email and give them an appropriate deadline to give me my voucher! She is going to inform trading standards!

sassey73

for a copy of original terms n conditons search my comments i posted a whole copy over weekend u may need to remove bits after sections of t&c's where i added not true i have lost about 170 between 2 shops i'm taking the whole lot back n say its cheaper at asda i'm going there as you have honoured your terms i got print out here of original ones b4 they changed

kemo_2002

right then, back goes the :

5 X pepsi
2 X cereal bards
1 x razor
1 x nivea cream
6 x deodorant!

do you think i will get a refund?? or even a store credit will do