Tesco/Asda pricechecker finds here.......

karlie88

Margoriglick wrote: »

Sorry if this seems to be a silly question, but if i'm recycling DTD vouchers but aren't going over my £100 per month limit isn't this allowed?????:(

Thanks x

you should still be ok.

eccles-cake

I contacted CS on friday when the price comparison tool stopped working, here is their reply received today:

Dear Mrs Robinson,

Thank you for your email.

Firstly, please allow me to apologise for the delay in getting back to you. We do endeavour to get back to all enquiries as quickly as possible, and I’m very sorry that we’ve let you down in that respect.

I'm sorry to hear that you're having problems with the website. Hopefully, it hasn't taken up too much of your valuable time. My Home Shopping team have tested the price comparison tool today and were able to use the function. It may have been a temporary glitch so please accept my apologies.

Thank you for taking the time to contact me and for your most valued custom. If you have any further queries please do not hesitate to contact me at [EMAIL="support@tesco.co.uk"]support@tesco.co.uk[/EMAIL] quoting xxxxxxx.

Kind Regards


Andrew Evans
Customer Service Manager
Tesco.com Support

But when I click the link on page 1 of this thread to goes to the page where you input your receipt, not the comparison tool. Where has it gone??? and is it working or are they talking porkies???

sassey73

finally they emailed me back today for 2nd time lol standard email i suspect??

Dear Ms Cooke

I have passed this to a member of my team who will be investigate your complaint, and contact you in due course.

Kind Regards

Dawn Clark

sassey73

eccles-cake wrote: »

I contacted CS on friday when the price comparison tool stopped working, here is their reply received today:

Dear Mrs Robinson,

Thank you for your email.

Firstly, please allow me to apologise for the delay in getting back to you. We do endeavour to get back to all enquiries as quickly as possible, and I’m very sorry that we’ve let you down in that respect.

I'm sorry to hear that you're having problems with the website. Hopefully, it hasn't taken up too much of your valuable time. My Home Shopping team have tested the price comparison tool today and were able to use the function. It may have been a temporary glitch so please accept my apologies.

Thank you for taking the time to contact me and for your most valued custom. If you have any further queries please do not hesitate to contact me at [EMAIL="support@tesco.co.uk"]support@tesco.co.uk[/EMAIL] quoting xxxxxxx.

Kind Regards


Andrew Evans
Customer Service Manager
Tesco.com Support

But when I click the link on page 1 of this thread to goes to the page where you input your receipt, not the comparison tool. Where has it gone??? and is it working or are they talking porkies???

i think we should go national with this to the press i think tescos is hiding fact its taken price checker offline and the fact tesco have made a big boob lol obviously it works for them on their Intranet just doesnt work outside for us lol

NEH

l.m.hart wrote: »

sorry didnt quote who said it but about 3 pages ago someone mentioned that after a call to cs they were told dtd wouldnt be given on wine when 6 bottles purchased because of the 5% discount given, the pinot i have sat in my kitchen is 3 for £10 in asda have i invaladated my dtd by getting 6:(

I think you'll still get some DTD back as it'll still be more epxensive thatn Asda?!

I purchsed 6 bottles of Hardy's, got my 5% discount and DTD back...;)

lousue0906_2

Forgetful wrote: »

Can the mser that went to shop at Handforth Dean on Saturday please tell me if they have received the email yet for their shop on that day...?? thanks..
Just for some strange reason Im still waiting for 3 receipts from that store on that day yet have the emails for another store on the same day!!

Hi
I'm sure its not me you are talking to but both myself and my friend shopped at Handforth Dean on Saturday and neither of us has received the email back from that shop. If you get to the bottom of the problem would you mind letting me know x thanks x

lalamb

tracey_h wrote: »

Thanks, I have just recieved the same response. Wonder how long it will take to get an answer!!

I don't think we will get an answer....at least it doesn't state that in the email. It just says they are looking into it.

tbw

harries555 wrote: »

oh my word ive only been out for 2 hours and have got 6 pages to catch up on!!!
just want to say thank you to all posters.
I have only done one shop last week. went armed witha list without really costing it before i went. went with a friend and just wandered around having a chat.
when i got to the till i nearly died as it came to 186£.
Anyway when i got home i put the reciept details in and the next morning had a voucher back for £180.
I wonder will they question it...... wasnt being greedy just didnt think!!
Also had dtd back today on the aladin dvd tesco £15 asda £8 so cost £1.

would have posted before but site would not let me- had changed email ad and it hadnt been activated properly.

Look, I don't want to appear judgemental, but these excessively high vouchers are BOUND to call unwanted attention to all this. Tesco know darn well that we are milking the system and have turned a bit of a blind eye up till now. The instore staff mostly haven't got a clue but they are going to wise up very soon and giving them vouchers way over the £100 limit will result in some very awkward questions and close scrutiny which we can well do without.

In theory, according to the T&Cs, you shouldn't be issued with any vouchers once you have reached your household monthly limit of £100.. OK, so Tesco haven't got to grips with imposing a cut off point and are issuing vouchers for £100 plus. They can still refuse to accept such a big voucher instore as its over the allowed limit - its no good saying Tesco shouldn't have issued it, the point is customers are not (according to the T & Cs) allowed to use it!

You could get caught out very badly with a voucher of this size - much more sensible to do multiple smaller shops. The net gain is the same (possibly better if you recycle) and you will call no unpleasant attention instore to what you are doing.

People will continue to do just as they like and its of no consequence to me - I'm just saying that you are on a sticky wicket.

lalamb

sassey73 wrote: »

i think we should go national with this to the press i think tescos is hiding fact its taken price checker offline and the fact tesco have made a big boob lol obviously it works for them on their Intranet just doesnt work outside for us lol

Martin Lewis is the man we need!

cazzieb30

Tesco Price checker has always worked...... its the product checker they have taken offline