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WH Smith Surveys

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  • jaygray
    jaygray Posts: 560 Forumite
    Part of the Furniture Combo Breaker
    ARSENAL wrote: »
    I think the whole W H Smith survey is a con. I have completed numerous surveys where after you have answered many of the questions you are told you don't qualify. I'm thinking of reporting them to whoever is responsible for market research. I too have deregistered and of course the first thing they tell you (almost with glee in their response) is you have lost all accumulated money

    Like ARSENAL, I would love to know if there is somewhere that we can put in an official complaint about a survey company. Does anyone know about somewhere that might be able to help? Thanks.
    :A A million thanks to everyone who posts :A
  • sd9602
    sd9602 Posts: 109 Forumite
    I have only done 4 surveys with WH Smiths but I have never had any issues with them. I always get my points immediately after I have done a survey and I have withdrawn money to my PayPal account.
  • jaygray
    jaygray Posts: 560 Forumite
    Part of the Furniture Combo Breaker
    sd9602 wrote: »
    I have only done 4 surveys with WH Smiths but I have never had any issues with them. I always get my points immediately after I have done a survey and I have withdrawn money to my PayPal account.

    I'm glad to hear that not everyone is having the same problems! I just wish it could go as smoothly for everyone else.
    :A A million thanks to everyone who posts :A
  • Makeandsave
    Makeandsave Posts: 3,801 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Did two surveys today, However went to reuqest payment 4.64 by paypal and it keeps failing (my details are all correct).
    Jan Wins: .
  • jaygray
    jaygray Posts: 560 Forumite
    Part of the Furniture Combo Breaker
    Did two surveys today, However went to reuqest payment 4.64 by paypal and it keeps failing (my details are all correct).

    It may be that if you try again tomorrow it will work OK. I've occasionally had problems getting my paypal payment through from Crowdology, and then the system worked the next day. Fingers crossed for you. :)
    :A A million thanks to everyone who posts :A
  • Makeandsave
    Makeandsave Posts: 3,801 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    jaygray wrote: »
    It may be that if you try again tomorrow it will work OK. I've occasionally had problems getting my paypal payment through from Crowdology, and then the system worked the next day. Fingers crossed for you. :)

    Thanks for your reply :)
    Jan Wins: .
  • MarkE1984
    MarkE1984 Posts: 114 Forumite
    Anyone know if you can change your email with WHSmith surveys? My paypal is set up with another email address, thanks in advance.
  • Makeandsave
    Makeandsave Posts: 3,801 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Got paid today when request right away £4.55 they took 11p lol
    Jan Wins: .
  • dnl05
    dnl05 Posts: 164 Forumite
    Got paid today. The total amount was £10.48. They are supposed to deduct 2% (21p) but they deducted over 20%! I know it's not a lot of money, but I don't like being short-changed by anyone! I've emailed them and now waiting for a response. Has anyone else had this problem?
  • dnl05
    dnl05 Posts: 164 Forumite
    dnl05 wrote: »
    Got paid today. The total amount was £10.48. They are supposed to deduct 2% (21p) but they deducted over 20%! I know it's not a lot of money, but I don't like being short-changed by anyone! I've emailed them and now waiting for a response. Has anyone else had this problem?

    Just logged into my account and they have credited the amount that is owed to me.
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