Please help me. Unfair train fine !!!

Aquatronixjenny

With regards to the photo ID. I would ask them to provide the driving license number or passport number that they took. Any time I have ever had to give photo ID (apart from buying booze!) for example withdrawing cash when I've forgotten my card, the person asking for the ID always takes a note of the license number or passport number. I would think that this would be proper procedure if they are using this ID to issue a fine.

Write back to them, asking them to provide you with this.

Liam002

noakesc wrote: »

This is what we are not sure about. We don't see how it is possible for anyone to get hold of any card with her name and/or address on it.

Could it be a friend or someone in the family that thought that because she was not on the train, she would be able to get away with it? I know it would be a terrible thing to do, but how could someone know about her name and address by heart without being related to her?

unholyangel

Aquatronixjenny wrote: »

With regards to the photo ID. I would ask them to provide the driving license number or passport number that they took. Any time I have ever had to give photo ID (apart from buying booze!) for example withdrawing cash when I've forgotten my card, the person asking for the ID always takes a note of the license number or passport number. I would think that this would be proper procedure if they are using this ID to issue a fine.

Write back to them, asking them to provide you with this.

From the wording of the letter they were simply stating that they check for photo ID, not that it is necessarily provided. The letter seems to state policy rather than what actually happened.

We all know a policy is only good as long as it is being followed.

I cant speak for everyone but i imagine many people - like myself - would object to someone who is not a police officer "frisking" them.

noakesc

Just to keep everyone who have been helpful to me well informed.

I wrote out an email to the woman we have been in contact with, stating that we will not pay and it's their responsibility to prove that she was on the train, etc. We still have not heard a response after about 3 days, which sounds promising to me.

Charlie

WhiteHorse

sirmarcus wrote: »

She is innocent until proven guilty so ask the rail company to provide quantifiable evidence; for example CCTV footage, how the rail guard/attendant proved the person's identity, etc. Let the rail company answer. If they can't provide any evidence, just politely decline to pay the fine until they can substantiate their claim.

Way to go.

The culprit is probably a 'friend' or acquaintance who knew her address. The attendant probably made no ID checks at all.

Try to trap them into saying (in writing of course), that they checked X and then showing it to be a lie. For example, a driving licence - when she doesn't have one.

Nirvana9

Has no one suggested the possibility that it was one of her neighbours? Quite a few houses all share the same postcode so all they need is the girls name, dob and house number...

And as has just been pointed out, there are plenty of other people that could know her details, many more than just family.

Jojo_the_Tightfisted

I can give full names, addresses, postcodes, birthdays, shoes sizes and many other details for the majority of my friends - and my ex-boyfriends' sisters. And a lot of people I went to school with.

If I were so inclined, I could give false details for such things, say I forgot my purse/travelcard and didn't realise until just then, and when asked for ID, politely say it was all in the purse I hadn't realised I had forgotten.