Grattan catalogue printing error - E900 pink bargain!!!

danio_2

Kal wrote:

I ordered at 2pm on Thursday and my confirmation said 'being processed' but now I have just rang up to get an estimated delivery date and they say they cant find my order anywhere and I'll have to just do it again? Surely with the confirmation email they should have record somewhere. Can you reply to the email confirmation with a query?

screen grab the confirmation email (prt Sc on your keyboard) and paste it into windows paint, save it and then send it with your query as an attachment

Mihangel

looks like i have missed out phoned up to order and she said they aren't stocking and will never get anymore in

Kal

mike1212 wrote:

looks like i have missed out phoned up to order and she said they aren't stocking and will never get anymore in

They really dont seem to be singing from the same hymn sheet on this one do they?

danio_2

Kal wrote:

They really dont seem to be singing from the same hymn sheet on this one do they?

definately not!

I can't see how they will never have more stock in as it is a new addition to the catalogue...It may be that they are clearing the orders that they already have before they accept new orders.

Shez

Ive just checked my order online and it says "awaiting stock" now, whereas it said it would be despatched shortly when i placed the order???

So I can only hope it does turn up soon. I have emailed them to see what they say when I can expect it?

strangemartian

Am I the only person who never had any trouble getting these phones???

RT7

strangemartian wrote:

Am I the only person who never had any trouble getting these phones???

I had no trouble whatsoever getting 2 phones, 1 for me & 1 for my daughter:j

letuongthuy2000

I've got mine without any trouble from Grattan, I placed order over phone with Grattan.

I'm still waiting for the other one from Freemans, but not sure if I will get it as I received a parcel for a welcome pack from Freemans this morning without the phone. I ordered with Freemans on Friday, and they confirmed I'd get it on 3rd Dec when I rang them yesterday. Just wait and see.

bargains83

In My account it states:

65C4353 E900 PINK 1 £99.99 Awaiting Stock

where as before, it was almost the same but said 'E900 PINK+ACC PK' so that has been updated. Entering order code 65C4353 in the quick order option now returns a price of £149.99 so I suspect if the price hasn't changed in your online account you should still get the phone(s) at £99.99.

I know if they don't honour these I will be closing my catalogue account with them. I saw some nice clothes in there last year, ordered them but they never turned up. There excuse was they were lost in transit and had no more in-stock so couldn't re-send, sent me a bill for the goods which I paid immediately as I didn't want them damaging my credit file. It took them 2 months to correct the account for missing goods and then I ended up in credit on my account!. Later ordered a pair of jeans out of there and these arrived eventually but took over a month.

I have had much better experiences with other catalogues.

bigst

danio wrote:

screen grab the confirmation email (prt Sc on your keyboard) and paste it into windows paint, save it and then send it with your query as an attachment

How do you do this when i press my prt sc button it does nothing.Do you have to do anything else,ie press any other buttons.Cheers