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Comet wont help any ideas ?

24

Comments

  • Lip_Stick
    Lip_Stick Posts: 2,415 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ok, if the OP was pulling a fast one, and it had been damaged sometime after delivery, why would they have kept the transit bolts this length of time? OP do you still have any of the packaging for the machine? I think these items would help your case in that you've only just unpacked it.
    There's a storm coming, Mr Johnson. You and your friends better batten down the hatches, because when it hits, you're all gonna wonder how you ever thought you could live so large and leave so little for the rest of us.
  • shaun_from_Africa
    shaun_from_Africa Posts: 12,858 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    No one has said that the OP "was pulling a fast one", but how are Comet to know that?

    For all they know the washer could have been damaged whilst it was being stored for the last 14 weeks.
    As stated earlier, Comet may well help out, but after this length of time I doubt if they are legally obliged to do so, and going in to a store or sending an e-mail "all guns blazing" and quoting various bits of legislation which could do more harm then good isn't really the best way to proceed here.
    why would they have kept the transit bolts this length of time?
    Maybe because all manufacturers recommend that you keep the transit bolts for as long as you own the appliance so if you have to move it, it can still be protected.
  • MickT2112
    MickT2112 Posts: 19 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    Okay guys I will email the MD and see but i'm not holding my breath if he's as uninterested as the rest of his staff
  • isplumm
    isplumm Posts: 2,216 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    MickT2112 wrote: »
    Okay guys I will email the MD and see but i'm not holding my breath if he's as uninterested as the rest of his staff

    Hi,

    Correct me if I am wrong - but did you not take out an extended warranty - could you not claim on that?

    Mark
    We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com
  • MickT2112
    MickT2112 Posts: 19 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    COMET have told us that the extended warranty does not start till the makers warranty runs out and that it would not cover us anyway even if we waited one year !
  • Money_User
    Money_User Posts: 286 Forumite
    MickT2112 wrote: »
    Okay guys I will email the MD and see but i'm not holding my breath if he's as uninterested as the rest of his staff

    The MD won't read it anyway. Please don't mention the SOGA 1974, it doesn't exist! You'll find the year is 1979.
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    OP, don't forget to post back here when you've heard from the MD.
  • sirmarcus
    sirmarcus Posts: 1,381 Forumite
    wealdroam wrote: »
    OP, don't forget to post back here when you've heard from the MD.

    OP......Can't wait for MD's email response as well. :)
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Or a quick response from the Comet rep on Monday.

    (That'll be the day that England will be celebrating their victory over Scotland in the Six Nations ;))
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
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  • sirmarcus
    sirmarcus Posts: 1,381 Forumite
    (That'll be the day that England will be celebrating their victory over Scotland in the Six Nations ;))[/QUOTE]

    Fingers crossed as they say !! :j Trouble is that A/senal are losing to ManUtd at moment and I ain't a A/senal fan !!:mad::mad:
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