DCM Nottingham / DCM Money Solutions in administration?

maggiesaes

Well I have been on their backs for ovwer 12 months and managed to get money dragged out of them to pay my creditors,albeit with late payment charges:mad:

However here is an excerpt from a letter I received in February 2010 from Anne Balch:

We are in receipt of your letter dated 12th.Februaury 2010.We are sorry to hear you have been experiencing problems regarding letters from your creditiors regarding non-payments.Due to the nature of your complaint we have launched a full investigation into your account and we will review all your creditors payment,which is time consuming.

Once we have gone through the process to establish which payments,if any,have not been presentedfor payment,we will re-issue these payments.We have in place a computerised automated payment system,however if this appears to have failed for any reason,please be assured we shall contact the software providers and instruct them to investigate.

Please be assured that we shall give your account our full attention.With regards to contacting the office by telephone, please do not feel obliged to keep ringing the office,but we do require any creditor correspondence to be forwarded in to enable the support team to deal with any creditor queries.

We cannot stop creditors writing to you,indeed they always will,but please be assured we will deal with any correspondence on receipt.

signed Anne Balch
DCM Money Solutions

Now I receveived no updates an payments did contunue erratically but I was so fed up with it I had made up my mind to leave.
I had already had one large refund of cash from my account after pestering and I was still not happy with how things were going and asked for this Anne Balch to look into everything again and give me an update and I asked this January for the balance now to be sent on to me-it was around £1400.
I was assured that this Anne Balch was handling this and the cheque would be with me in 28 days.
I was told that she was now the general manager.

Of course it never arrived and the rest as they say is history.

mikewjones_from_wales

so much for the automated payment system.

sounds like a load of bull.

one those excuses we have been told they used to make up i think.

Was is an automated payment system NOT to pay

maggiesaes

A load of the proverbial wasn't it because I was told once that the problem was they sent bulk cheques to companies and it was THEM who didn't sort the amounts into out individual accounts.

forkque

Mike it seems I got off on the foot here,
I saw your comments that were not correct and possibly detrimental to innocent business owners; I did know John Baird and felt some of the comments made
On here were unfair, so again as on open forum felt within my right to say so.
But because I did and went against the flow and thoughts of a core group of this forums members it was deemed I was only here to cause trouble, this is in-fact far from the truth, I do have some greater information on/about the business and was prepared to address peoples comments in a honest and truthful manner.
I feel nothing I said was not true but do appreciate that it was very direct, I then felt I was treated as being hostile and therefore became defensive again said some things that were direct and to the point but again not untrue.
I do not and have not at any time defended the actions of DCM limited an of its directors or the way they conducted their business.
There also seems to be a common theme that every one that was employed by DCM are/were equally as to blame I feel that this is totally unfair after all these people were only employees acted on instructions from directors of the business and also like the rest of us needed to earn a living, you cannot and probably will not ever realise the anguish some of these people went through, I know many of these guys decided to leave the business rather than carry on having to face you guys day in day out.
It has been said that these people should have once they resigned informed some or all of the clients of issues that the company was or was not having, to remove personal information on clients from the office is an offence under the data protection act, do you think it reasonable for people to break the law and face criminal prosecution hindering their chance of getting further future employment for themselves, im sorry but I don’t.
I genuinely hope you get the justice you feel you are deserved and got some or all of your money back, but like you I feel there is very little chance of this.

forkque

Shaney wrote: »

I didnt ignore it, at the end of the day i chose not to talk about it because it makes no difference whatsoever, as what is done, is done, its too late and i cant go back in time...Simples..

But i thought you were out to get answers ???? if like you say its to late why not just give up and move on (hard as im sure it will be) rather than comming on forums like this and prolonging your own aggony

Grumpelstiltskin

forkque wrote: »

Mike it seems I got off on the foot here,
I saw your comments that were not correct and possibly detrimental to innocent business owners; I did know John Baird and felt some of the comments made
On here were unfair, so again as on open forum felt within my right to say so.
But because I did and went against the flow and thoughts of a core group of this forums members it was deemed I was only here to cause trouble, this is in-fact far from the truth, I do have some greater information on/about the business and was prepared to address peoples comments in a honest and truthful manner.
I feel nothing I said was not true but do appreciate that it was very direct, I then felt I was treated as being hostile and therefore became defensive again said some things that were direct and to the point but again not untrue.
I do not and have not at any time defended the actions of DCM limited an of its directors or the way they conducted their business.
There also seems to be a common theme that every one that was employed by DCM are/were equally as to blame I feel that this is totally unfair after all these people were only employees acted on instructions from directors of the business and also like the rest of us needed to earn a living, you cannot and probably will not ever realise the anguish some of these people went through, I know many of these guys decided to leave the business rather than carry on having to face you guys day in day out.
It has been said that these people should have once they resigned informed some or all of the clients of issues that the company was or was not having, to remove personal information on clients from the office is an offence under the data protection act, do you think it reasonable for people to break the law and face criminal prosecution hindering their chance of getting further future employment for themselves, im sorry but I don’t.
I genuinely hope you get the justice you feel you are deserved and got some or all of your money back, but like you I feel there is very little chance of this.

Forkque If you have been reading the forum then you may have read the CCE threads that have been referred to on here.

Some of us have been posting on those threads since last year and guess what 'The staff were innocent' has come up on there where again it was a company run by a crook who was doing his best to take customers money, to the tune of 18 million BTW and the staff were constantly lying to customers. Sorry it doesn't wash, the staff at CCE knew what was going on and I'm sure the staff at DCM knew as well, I don't know how they could sleep at night.

mikewjones_from_wales

forkque wrote: »

Mike it seems I got off on the foot here,
I saw your comments that were not correct and possibly detrimental to innocent business owners; I did know John Baird and felt some of the comments made
On here were unfair, so again as on open forum felt within my right to say so.
But because I did and went against the flow and thoughts of a core group of this forums members it was deemed I was only here to cause trouble, this is in-fact far from the truth, I do have some greater information on/about the business and was prepared to address peoples comments in a honest and truthful manner.
I feel nothing I said was not true but do appreciate that it was very direct, I then felt I was treated as being hostile and therefore became defensive again said some things that were direct and to the point but again not untrue.
I do not and have not at any time defended the actions of DCM limited an of its directors or the way they conducted their business.
There also seems to be a common theme that every one that was employed by DCM are/were equally as to blame I feel that this is totally unfair after all these people were only employees acted on instructions from directors of the business and also like the rest of us needed to earn a living, you cannot and probably will not ever realise the anguish some of these people went through, I know many of these guys decided to leave the business rather than carry on having to face you guys day in day out.
It has been said that these people should have once they resigned informed some or all of the clients of issues that the company was or was not having, to remove personal information on clients from the office is an offence under the data protection act, do you think it reasonable for people to break the law and face criminal prosecution hindering their chance of getting further future employment for themselves, im sorry but I don’t.
I genuinely hope you get the justice you feel you are deserved and got some or all of your money back, but like you I feel there is very little chance of this.

I do not have anything against employees of the company, but they had avenues that they could have gone down whilst being protected under law. But my major beef is against those the people at the top.

What really does not go down well is when i here that staff are encouraged to come up with a "LIE OF THE WEEK". It might be funny with these people but i do not see the joke sorry.

The people that resigned because of what the directors were doing still could have done something, and not just left leaving us completrely unaware

There was what we call in the profession something call whislteblower legislation that protects people.

I didnt so much mean going to clients if they felt exposed by the DPA but they could have used the whistleblower legislation.

Im sorry but Law is also another field of expertise just not this particular area tho i have to admit.

My experise is business, contract and construction. but hey.

I agree with you we will not see any money but what we do deserve is to see some people behind bars.

Im going bankrupt in the coming month, there is a stigma to that also one that can hinder me ever getting future employment certainly within my profession, this was not my fault yet i amm having to hope that i find someone that will give ME another chance and i didnt know what the hell was going on. Now perhaps you can just explain to me the fairness in that then

forkque

Grumpelstiltskin wrote: »

, I don't know how they could sleep at night.

how do you know they did ???

Again this is an assumption on your part that staff knew, you guys say that you rang the company and were fobbed off with believable !!!!!!!!, how do you know that the employees wernt treated the same by their emplyees.

when the travel company sun 4 u went bust leaving 1200 passengers stranded abroad you think the employees knew all what was going on ????

forkque

mikewjones_from_wales wrote: »

.

Im going bankrupt in the coming month, there is a stigma to that also one that can hinder getting future employment certainly within my profession, this was not my fault yet i amm having to hope that i find someone that will give ME another chance and that is not fair either is it

no Mike you are spot o its not fair and i wish you all the luck, Sentley Wilson definatley during his time in charge set out to deliberatly feather is own nest, but you all assume this was everyones intent from the start, but i can assure you it was not John Baird and DCM got many 100s of people debt free, like you your self and myself have stated our debts were due to bad dissitions and circumstances, likewise the same can apply to the running of the company, i also agree it should not have gone on as long as it did and people like your self should definatley not suffered has a resault.
but every time a business fails there will allways be inniocent victims

mikewjones_from_wales

forkque wrote: »

how do you know they did ???

Again this is an assumption on your part that staff knew, you guys say that you rang the company and were fobbed off with believable !!!!!!!!, how do you know that the employees wernt treated the same by their emplyees.

when the travel company sun 4 u went bust leaving 1200 passengers stranded abroad you think the employees knew all what was going on ????

Forkque, read my post above.

The employees did know what was going on, i have spoken to a few.

The problem is as you said above.

I have heard comments like below

"WE HAD TO MAKE A LIVING SO WE STAYED STUM"
"WE HAD MORTGAGES WHICH WERE RELIANT ON THE WAGES COMING IN, IM SORRY THAT WAS MORE IMPORTANT THAN LETTING YOU KNOW"