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Can garages do this

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Comments

  • jase1
    jase1 Posts: 2,308 Forumite
    Flyboy152 wrote: »
    By trying to rip off the OP, I would have thought.

    Specifically?
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    lucylucky wrote: »
    How do you come to the conclusion that the poster you quoted came to the conclusion that the dealer lied?

    This......
    On arriving home and looking at it closely make Citeroen model Picaso Desire,fuel heavy oil,engine size 1997 cc,miles 58275,owners 2 previous.Are all on the receipt allong with the part exchange price of £4000,so the fact he said looked at wrong car to price is alot of rubbish.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    jase1 wrote: »
    Specifically?

    By telling him that he didn't have to return his deposit, hoping the OP would believe him and continue with the deal. That would the dealer trying to rip him off, don't you think?
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • lucylucky
    lucylucky Posts: 4,908 Forumite
    Flyboy152 wrote: »
    This......


    Seems a reasonable assumption then
  • jase1
    jase1 Posts: 2,308 Forumite
    Flyboy152 wrote: »
    By telling him that he didn't have to return his deposit, hoping the OP would believe him and continue with the deal. That would the dealer trying to rip him off, don't you think?

    So, because the dealer did not compound breaching a contract with lying to the customer, that makes him honourable?
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    lucylucky wrote: »
    I think the garage did try - and failed:D

    A matter of opinon, but all indications were that the dealer was happy to put the OP back in the position he was before he took the deposit.

    I agree the dealer was acting foolishly when dealing with the OP, he might have been a little more generous when offering the OP his options. However, ultimately I don't believe the dealer was trying to rip him off. It wouldn't make any sense to risk losing the deal over.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    jase1 wrote: »
    So, because the dealer did not compound breaching a contract with lying to the customer, that makes him honourable?

    With the alternative being that he could have lied and therefore be dishonourable. How would offering the OP the choices he did, make him not honourable? It is entirely possible that the OP was excellent at negotiation and cut the dealer's margin to the bone, therefore not allowing any more room for offering a compromise in the sale price.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
  • jase1
    jase1 Posts: 2,308 Forumite
    When you agree terms, take money, and sign under the dotted line, that constitutes a contract. Any move to breach that contract is dishonourable.
  • darich
    darich Posts: 2,145 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Flyboy152 wrote: »
    By telling him that he didn't have to return his deposit, hoping the OP would believe him and continue with the deal. That would the dealer trying to rip him off, don't you think?

    The way I read the whole situation is as follows:
    Dealer and OP agree price for car including trade in.
    Dealer then realises he's offered incorrect trade in price and phones OP.
    OP says he doesn't want to pay the additional £400(going by posts on here I presumed the OP made out to the dealer he didn't have the additional £400).
    Dealer spots an opportunity to get out of deal by either forcing OP to pay an additional £400 (and suit the dealer), or refund the deposit and cancel (and suit the dealer).

    So I took the garage offering to refund or continue as is as not a "friendly gesture" but more of trying to captilise on someone they thought may be vulnerable.

    In my opinion, the option given to the OP was a rip off because the garage knew they were in the wrong.

    Keen photographer with sales in the UK and abroad.
    Willing to offer advice on camera equipment and photography if i can!
  • Flyboy152
    Flyboy152 Posts: 17,118 Forumite
    jase1 wrote: »
    When you agree terms, take money, and sign under the dotted line, that constitutes a contract. Any move to breach that contract is dishonourable.

    But they were trying to mitigate a mistake. Mistakes are allowable arguments in reviewing contracts. The dealer notified the OP as soon at the mistake was identified and offered to return his money.

    I know this is an extreme analogy, but one to make the example clear. If the mistake had been far bigger and by accepting the contract the difference in value would have sent the dealer bankrupt, would you be as sure that he should "honour" the terms of that contract? Or would you agree that mistakes happen and let's try to figure out the best way to alleviate their impact.
    The greater danger, for most of us, lies not in setting our aim too high and falling short; but in setting our aim too low and achieving our mark
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