Help think ive got malware!

aliEnRIK

Download and run the NORTON REMOVAL TOOL
http://www.softpedia.com/progDownload/Norton-Removal-Tool-Download-26173.html
(Either external mirror or US secure download)

kelk72

aliEnRIK wrote: »

Download and run the NORTON REMOVAL TOOL
http://www.softpedia.com/progDownload/Norton-Removal-Tool-Download-26173.html
(Either external mirror or US secure download)

downloaded the external mirror and it comes up with a window saying its found "norton anti virus corp' edition or earlier" and that i have to manually remove it through "Add/Remove program" before Norton tool remover can proceed! the actual norton edition is 7.6.0.0000. Im not having much luck with these downloads am I ! :beer:

aliEnRIK

Is it not in add/remove progs?

kelk72

aliEnRIK wrote: »

Is it not in add/remove progs?

yes but when i click remove , it then asks for the cd to proceed with the uninstall and i havent got it :eek:

aliEnRIK

Your really not having much luck

Give it a miss then

kelk72

ok thanks ive got a vague memory of uninstalling it some years ago (maybe 5 yrs) but after when i rebooted and checked again in the add/remove it was still there dont think its working tho' think its just the remains of it at least i hope so , yeah im not having a good time of it i think i will have to get another tower soon ive had this pc over 7 years or so at least so maybe the times come to start looking around for a new desktop

Thanks

kelk72

the drweb has finally finished phew and it found 9 infected files which it has sorted out so everything seems to be ok now Many Thanks for taking the time to help me its much appreciated :beer:

aliEnRIK

Download HostsXpert (US MIRROR)
http://www.softpedia.com/progDownload/Hoster-Download-27041.html
and then follow the below steps.

* Unzip HostsXpert.zip
* It will create a folder named HostsXpert in whatever folder you extract it to.
* Run HostsXpert.exe by double clicking on it.
* click the Make Writeable? button.
* click Restore Microsoft's Hosts File and then click OK.
* Click the X to exit the program

kelk72

ive got 2 folders in documents and settings 1 is called ntuser.dat.log and when i point the curser at it it says text document and the other 1 is called NTUSER.DAT and again when i point the cursor it says Dat file.... help which one should i extract the hostsXpert to and how do i do it sorry i havent got a clue :eek:

aliEnRIK

Neither of those has anything to do with HostsXpert

Ive just now downloaded the ZIP file
Opened it with WINZIP
Clicked EXTRACT and it extracted to my desktop (where the zip file is).
Theres now a HostsXpert folder with HostsXpert.exe inside