What is this???

xxlaurissaxx

aliEnRIK wrote: »

Please run COMBOFIX
http://download.bleepingcomputer.com/sUBs/ComboFix.exe
Shut down your anti virus
Follow the simple instructions it gives
Post the COMPLETE log it creates here (Split into sections if need be) ~ if there are loads of 'SNAPSHOT' pages then leave them out
If it comes up with a RENAMING error then RIGHT click the exe file and RENAME and call it QWERTY (Making the complete file name 'QWERTY.exe') Or SAVE as 'QWERTY' on download
(If no log comes up or you lose it, COMBOFIX.TXT can be found in C drive)

I have ran combifix but it wont open the log as its not a supported file? I have tried word,excel, notepad, paint and fax viewer etc but nothings working

Is there anything else I can try to open it?

Thanks

aliEnRIK

So the file is 'combofix.txt', but notepad wont open it??

aliEnRIK

Could be spybots not helping

Turn off Spybots 'TEA TIMER' mode ~
Open Spybot
Change Mode (Top) to ADVANCED
Select TOOLS then RESIDENT
UNTICK 'Resident TEA TIMER' (Leave 'SD Helper' TICKED)

xxlaurissaxx

Its saying that AVG scanner is still active although I unistalled avg earlier from the link you gave me? How can I find out if its still on my computer?

Thanks

Edit - Ive checked all over my pc and cant see avg anywhere. I checked in the control panel/add remove and its not listed there.

aliEnRIK

AVG is almost certainly a BOGUS program (not your actual AVG antivirus)

If i could see the combofix log i could probably get it sorted

xxlaurissaxx

aliEnRIK wrote: »

So the file is 'combofix.txt', but notepad wont open it??

Sorry meant to say its coming up combifix.pf and not exe.

xxlaurissaxx

aliEnRIK wrote: »

AVG is almost certainly a BOGUS program (not your actual AVG antivirus)

If i could see the combofix log i could probably get it sorted

Is there anyway I can find and uninstall it? Im really worried about it now

aliEnRIK

You cant uninstall malware (if thats what it is), it must be forcibly removed

When you state AVG scanner is still active, does the symbol etc look legit to you?

Goto PROGRAM FILES in c drive and delete anything left behind by AVG

rerun combofix (hopefully will work now spybots tea timers turned off)

xxlaurissaxx

I cant see any symbols anywhere. Is says AVG Anti-Virus Free is still active. Is there any other way to find this?

Thanks

aliEnRIK

xxlaurissaxx wrote: »

I cant see any symbols anywhere. Is says AVG Anti-Virus Free is still active. Is there any other way to find this?

Thanks

where exactly does it say this?

Can you post a pic at all?