obtaining credit - insanity

carefullycautious

You are all very naughty

System

carefullycautious wrote: »

You are all very naughty

I'm genuinely interested!

Nikel

The_White_Horse wrote: »

i cannot understand how anyone on here (bar public sector) can think a 15 minute interview for 100 quid overdraft is not OTT and excessive. It should take no more than 3 seconds for existing customers. yes or no. that is it.

Well considering you have a history with this bank of exceeding overdrafts, perhaps they feel they need to be cautious. A complete stranger might have an easier time of it.

System

I have to admit, I haven't used my overdraft for 13 years, but when I was a student I walked in and asked the lady behind the desk if I could have one, and she gave me £250 as of the next working day no questions asked.

Had a pretty good weekend that week

Dan:_4

The_White_Horse wrote: »

It was the ridiculous interview to get 100 credit buffer zone established.

How thick are you? You have the audacity to call people morons when clearly you have no idea about basic banking rules.

You have gone into your unauthorised overdraft more then once, you are a clear risk to the bank so they are being cautious before lending you further funds.

This is not something new; banks have always behaved this way.

ManicMum

Orpheo wrote: »

So... You took somebody else's money, without asking, twice, in spite of, I assume, understanding the terms and conditions of the overdraft facility and you don't like the consequences?

Maybe you should aim to spend less than you earn?

£4.00 and 37p??? I think most people would have been there at some point in their lives. OP, I would complain and see if you can get the £25 back but did you really tell them to f**k off or just something similar? Might go against you in that case. Understand the frustration tho.

Dan:_4

ManicMum wrote: »

£4.00 and 37p??? I think most people would have been there at some point in their lives. OP, I would complain and see if you can get the £25 back but did you really tell them to f**k off or just something similar? Might go against you in that case. Understand the frustration tho.

but he dosen't care about the £25 charge - he's just hacked off because the bank asked him to come into the branch to extend his overdraft.

somethingcorporate

It's just another opportunity to flog you some product you don't need. Don't read too much in to it!

Procrastinator333

The_White_Horse wrote: »

i give up on this thread. i am extremely disappointed by bendix. he has let me down most of all. i used to value his opinion. now i realise it is worthless.

i cannot understand how anyone on here (bar public sector) can think a 15 minute interview for 100 quid overdraft is not OTT and excessive. It should take no more than 3 seconds for existing customers. yes or no. that is it.

i await bendix to give me the list of banks that don't do this, so i can use my free choice to join one of those instead.

Their issue is consistency. Agree on the face of it, seems stupid for that level of detail, but in a business of that scale there must be procedure rigourusly enforced.

Say they gave their customer services the green light to "use their judgement". The end result would be chaos. Person 1 gives credit a bit more easily than person 2, person 3 gives a bit more credit than person 4. Person 5 gives some credit one day and a bit less the next. You would then also need some mechanism for reviewing their decisions. Does any one cashier lend too much, be too risky, result in too much bad debt. Daily Wail gets hold of it and finds some random aberation to write about. Nothing but hassle.

So, the bank comes up some way of assesing the 2 questions. Should the customer get an overdraft and how much. They are best placed to decide what process that should be and up to them. But I completely see the need for a rigid process. Where I would argue they went astray is in not telling you the applicaiton would take 15 minutes. A statement at the start, there is a 10-15 min interview for an OD which all apllicants must complete, then it is your choice.

But ultimately, agree with the others. You messed up. If you run your account that close to the bottom, you need to pay attention to every item going in and out.

P.s. Capitalism is great ain't it

ManicMum

I am very surprised by the way people have jumped on you here White Horse. I do not know your financial history but sounds like a simple mistake to me. I don't know why people are making out you are bad at managing your money for 37p. I would be p****d off having to go to an interview to extend o/d £100. Barclays tried to get me to do this to open an ISA. I told them I didn't want any other products. I went along and they tried to get information out of me about my situation but I wouldn't give it to them. Total waste of my time and theirs.