Unable to see padlock when accessing 18866

marylee

sergeant121 wrote:

And replacing the digits 18866 with 1899 works fine on call1899 too!

https://www.call1899.co.uk/customerlogin/index2.php?language

Using the above link using firefox, the "s" disappeared from the http, it reverted to https://www.18866.co.uk website, and it says the page cannot be found. Using IE, takes me to the unsecure site. Sergeant, is the padlock still visible when you access yours? Thanks

sergeant121

tweeter wrote:

Hi Sergeant 121,
I meant when joining them in the first instance, as there are no padlocks on that page you first type all your details into.
Cheers from a totally
discombobulated tweeter.

Not sure I can help there. I've just tried accessing 18866's Homepage by adding an 's' to the http part of their URL (https://www.call18866.co.uk/index2.php#) and, on Firefox, the padlock appears in the URL field. However, attempting to register as if I was a new subscriber just brought a popup window - where there is no padlock.

That's got me I'm afraid ......

marylee wrote:

Using the above link using firefox, the "s" disappeared from the http, it reverted to www.18866.co.uk website, and it says the page cannot be found. Using IE, takes me to the unsecure site. Sergeant, is the padlock still visible when you access yours? Thanks

Yes.

Win98SE/Firefox gives me secure access to both sites (the 's' and yellow padlock both stay visible in the URL window on Firefox).

marylee

sergeant121 wrote:

And replacing the digits 18866 with 1899 works fine on call1899 too!

https://www.call1899.co.uk/customerlogin/index2.php?language

Sergeant, the latest info I got from another forum is:-

"18866 isn't using any secure at all in IE or FF

no https on registration". I do not know what to do now. It has saved me loads on phone calls. As it is now, I do not access my online bill very often. Thanks for your help.

sergeant121

marylee wrote:

Sergeant, the latest info I got from another forum is:-

"18866 isn't using any secure at all in IE or FF

no https on registration". I do not know what to do now. It has saved me loads on phone calls. As it is now, I do not access my online bill very often. Thanks for your help.

I'm no expert but, if the addition of the 's' works and the padlock shows (in Firefox), I'll take the chance.

tweeter

Hi sarge,
Just tried Firefox browser out to join up to 18866 but the details popup from the page caused Mozzila to say it was not encrypted but the main page still showed a padlock.
A totally pixilated
tweeter.

marylee

sergeant121 wrote:

I'm no expert but, if the addition of the 's' works and the padlock shows (in Firefox), I'll take the chance.

No "s" or padlock visible when using firefox now since I upgraded to IE 6 service pk 1.

sergeant121

Now I'm really stumped but, when I was working and had a computer problem, the techies always had a favourite 'fix-all' to remotely cure all manner of problems and an explanation to get themselves off the hook if that didn't work.

The first was (you're ahead of me here, I know), "Re-boot it."

The second was, "It's a software clash."

Sorry.

codswallop_2

I've just had success singing up using this link:

https://www.call18866.co.uk/signup/signup1.php?language=

It seems that the first page of the signup process will not run securely, but subsequent pages do.

marylee

marylee wrote:

No "s" or padlock visible when using firefox now since I upgraded to IE 6 service pk 1.

Problem sorted out after adding"s" at the end of http. Padlock is now visible when I access the site. Thanks a lot for your help. It started giving me headache.

oap

Thanks Shawz, brilliant, at last I got a padlock tonight looking at my invoice, I too have added an s just copied to favourites your instructions, brilliant, many many thanks, now I can sleep at night!! best wishes oap