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E: 19th Nov. Personalised mouse mat & mug £1.50 each (merged)

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Comments

  • jussyc
    jussyc Posts: 110 Forumite
    pingua wrote:
    Got the photos yesterday and the postman has just delivered the mugs !!! Super speedy delivery!! very well parcelled up.
    The mugs are really good!!! One has a tiny scratch on the photo though. Would have been good to have had more time to sort more photos out. Maybe next year!!!!

    Absolute bargain - thanks again op.



    ooooh so excited now, when did you order yours?:D
  • mrme
    mrme Posts: 1,207 Forumite
    There is NO WAY I am paying for my mugs :mad: They have just been delivered and they are awful quality the photo is very small (which I would be fine with if that was the only problem!) wonky and the edges are missing - like the ink was running out? Comparing it to the photo box one I have shows just how bad they are. I don't care f they were £1.50, I ordered six and not one is of acceptable quality. VERY disappointed, hope they aren't all like this :eek: Lets see what the mousemats are like :o

    Just called cs and the nice man apologised, I am sending them all back and they will be looked at, he said if they aren't straight & the edges aren't right they will have another go! At least they have good customer service & I guess they have been busy with the promotion so if its sorted I will be happy :)
    :j :j
  • scope
    scope Posts: 764 Forumite
    Part of the Furniture Combo Breaker
    I have written Asda a complaint about the greeting cards as well, terrible quality, and borderline of going in the bin. Its a shame that Asda Photo uses a rubbish photo company to do their printing.. it gives them a bad name.
  • krisskross
    krisskross Posts: 7,677 Forumite
    I received the cards yesterday and thought the quality of the print was OK, just a pity they were upside down. Very nice person in customer services said to return them and they will have another go. I also have my first lot of mugs. They are fine, not quite bone china:rotfl: in fact they would not be out of place on a building site, but I shall put some sweets in them and they make a lovely gift.
  • Suggs
    Suggs Posts: 1,632 Forumite
    Part of the Furniture Combo Breaker
    mrme wrote:
    There is NO WAY I am paying for my mugs :mad: They have just been delivered and they are awful quality he photo is very small (which I would be fine with if that was the only problem!) wonky and the edges are missing - like the ink was running out? Comparing it to the photo box one I have shows just how bad they are. I don't care f they were £1.50, I ordered six and not one is of acceptable quality. VERY disappointed, hope they aren't all like this :eek: Lets see what the mousemats are like :o

    Just called cs and the nice man apologised, I am sending them all back and they will be looked at, he said if they aren't straight & the edges aren't right they will have another go! At least they have good customer service & I guess they have been busy with the promotion so if its sorted I will be happy :)

    Can I ask how your returning the mugs? I have the same problem, which I am putting down to been a rush job, because of the huge response to the offer.

    Thing was I adived to take them back to the Post Office and Mark Return to Sender? :eek: Surely this isnt right? I would guess at having to pay return postage and sending them a copy of the receipt, which the young lady in CS I spoke with argeed I could do.

    Shame nice offer, guess they are victims of they own success :)
    Proud Member of the Lose Weight Thread on I Wanna..................

    Started January 2006 Total loss 180.8lb 82Kg 12st12.8lb
  • mrme
    mrme Posts: 1,207 Forumite
    Suggs wrote:
    Can I ask how your returning the mugs? I have the same problem, which I am putting down to been a rush job, because of the huge response to the offer.

    Thing was I adived to take them back to the Post Office and Mark Return to Sender? :eek: Surely this isnt right? I would guess at having to pay return postage and sending them a copy of the receipt, which the young lady in CS I spoke with argeed I could do.

    Shame nice offer, guess they are victims of they own success :)

    I will be paying and claiming the money back, remember to send recorded or special delivery in case they break or get lost ;) Looks like this offer will cost them a lot if all mugs are like this :o
    :j :j
  • lellie
    lellie Posts: 1,489 Forumite
    My mousemats are absolutely terrible and I will be complaining - The blue ink was evidently running out on the printer as I printed 2 snowy images which were very blue but have turned out virtually completely pink and another image that was meant to be pretty blue and is also bright pink. The other 3 have pink tinges. The edges of the fabric are also peeling off.

    The photo prints I recieved were excellent quality though which is a shame.

    Not got the mugs yet.
  • mrme
    mrme Posts: 1,207 Forumite
    Oh great looking forward to my mousemats now :o Will hold off sending my mugs back until the mousemats arrive as it looks like I will be returning the lot. Think I'll be asking for a refund and going to Photobox. I can't praise them enough the quality difference is HUGE. I can't believe they are happy to send these items out no matter how much they cost
    :j :j
  • scope
    scope Posts: 764 Forumite
    Part of the Furniture Combo Breaker
    I received my mugs today and they are good, not bad at all. I purchased a mug a few years ago from another company and they are of similar quality, so cant complain. Good value for £1.50, thats for sure.
  • Hey_Dude
    Hey_Dude Posts: 1,786 Forumite
    Part of the Furniture Combo Breaker
    I use Photoshop Elements 4 to edit digital photography.

    Every - I mean every - digital snap you take does need to be colour corrected before printing - makes a world of difference.

    So far I've received only the free 10 photos - no problems - fingers crossed for the mugs....

    Duder
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