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Tesco misprice discussion area part 14

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  • littlel_3
    littlel_3 Posts: 414 Forumite
    surely they won't have any in shops before xmas though, would'nt everyone have pre ordered for xmas.
  • got technika 256mB mp3 player (MP-906) and speakers (SP-106) today.

    out of date sel stating buy both and save £5 but discount did not come off.

    full R+R on 2 sets

    As well as out of date SEL there is also a photo of the items with no price or expiry date in the mp3 section of 2 stores near me.

    I wasn't sure that it would work but now I am so will try 4 it 2moz
  • kez1234 wrote:
    nintendo comes out on december the 7th thats what woolworths say!!!

    Official launch date of Nintendo is Friday 8th December
  • ukmonkey
    ukmonkey Posts: 3,024 Forumite
    Part of the Furniture Combo Breaker
    Well, a poo visit for me:

    Champers was SEL'd correctly
    Simpsons s6 stickered at 19.84, sel more than this, scanned at £19.84
    Pro Evolution Soccer 6 scanned at the right price (£29.77)

    HOWEVER - I managed to spot a Technika MC107NXT CD Hifi Micro system.

    SEL £59.97, scans £69.97 (expired, can't remember date).


    Went to CS, CS kid phoned manager, manager came, thought he'd got out of it by bringing a different SEL with him, but then I pointed out that HIS SEL was for a different model! He authorised refund, and went. CS kid proceeded to begin a refund for the £10.00 difference, when I asked him why he was only refunding difference. He said it was because that's what he'd been told to do (fair enough), so I made him call said manager back to the cs desk.

    Manager came back, I asked him what the policy is, then told him that it is to refund in full and to allow customer to keep the product. Manager point blank refused to invoke this policy, as it is at his discretion. I corrected him, and told him that as he is only a departmental manager (it is worth noting that he was the duty manager on at that time, so noone higher to talk to) he cannot override company policy. He insisted that he can, and that he was not refunding in full, when askd why, his answer was "because I can, and because it is 70 quid".

    Offered difference of £10.00 (refused), complaint logged with h/o.

    How annoying, to argue over £70 when people have had £100's in x-boxes, champers, sony bravia tv (cough, lol)! Bloody jobsworth!

    ARGH!

    Have to wait an see what h/o say about this, but I really can't see how they can refuse!
  • wlfc1
    wlfc1 Posts: 962 Forumite
    DeadHead wrote:
    Just visited my local store, happened to notice something a bit odd with the XBOX bundles -
    Three options on the shelves - all on yellow SELS

    1. XBOX console on its own - 279.xx
    2. XBOX console with Gears of War bundled - 297.xx
    3. XBOX console with PES 6 bundled - 279.xx

    I asked a till operator to price check the Pes6 bundle box (the dvd case box) and she tried it, said it needed age authorisation and i'd have to get CS staff to do it. I was on a family shop and not really in the right frame of mind to go R&R hunting so i did not pursue it.

    Strikes me as odd though that option 1, with no game, should be the same price as option 3, unless option 3 is a misprice - and with R&R potential of course.
    Iit could be that option 2 is a misprice that will actually scan lower ?

    All 3 dvd case boxes listed the contents of the package and they were all the version with the 20Gb hard drive and all the bits, not the core version.

    Anyone care to advise ?
    i would have gone for it, but the lady on CS at the time was someone i had an argument with only 2 weeks ago.


    Option 3 scans at the same price as option 1
  • kerry27
    kerry27 Posts: 16 Forumite
    does the xbox console plus gears of war definatly scan at 297.XX ??
  • Constantine
    Constantine Posts: 1,561 Forumite
    kerry27 wrote:
    does the xbox console plus gears of war definatly scan at 297.XX ??

    Yes.

    The prices that have been quoted on here are correct and they all kick in the £20 off when purchased with an other game.

    Frustrating, aint it? :D
    Who or what was I before you came in to my life
    I am not sure
  • kerry27
    kerry27 Posts: 16 Forumite
    Yes.

    The prices that have been quoted on here are correct and they all kick in the £20 off when purchased with an other game.

    Frustrating, aint it? :D

    thank you sooooo much!!!!!
  • wlfc1
    wlfc1 Posts: 962 Forumite
    Yes.

    The prices that have been quoted on here are correct and they all kick in the £20 off when purchased with an other game.

    Frustrating, aint it? :D


    Are you sure about that ??????????

    you might be wrong there !
  • ukmonkey wrote:
    . Manager point blank refused to invoke this policy, as it is at his discretion.

    Why do mangers say this. It's not at their discretion, It's company policy.

    Part of the reason Tesco has this policy is to get people into their stores (it worked on me, Sainsbury's & Morrisons are nearer and cheaper)


    They might as well have a sign saying

    FREE 15" TV FOR EVERY CUSTOMER WITH PURCHASES OF £100 OR MORE

    Customers turn up in their thousands to be told sorry mate free Tv's are only given on my discretion

    It is illegal to advertise a policy & refuse to abide by it. If this manager wasn't such a jobsworth badly trained moron he would know it.
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