MSE News: Halifax to repay £500m to 300,000 mortgage holders

Jimmyowl77

I phoned the Halifax yesterday as well, I was told that the account would be refunded by 30th december (as stated in my letter) and I need to just wait for the letter to come. If I want the refund by cheque then just need to ring them up and they'll credit my mortgage and send a cheque.

Nothing in post this morning so looks like I'll have to wait until next weeks post.

Thinking of also contacting Halifax to see if I can get a better deal on my mortgage (got 2 years left of my 5yr fixed mortgage). Letter states I can repay the mortgage without suffering an early repayment charge, I've got until feb before charges apply.
As someone else did on this thread by threatening to leave to a different lender. Worth a try ??

Ladyw1982

Hi all,

I actually wrote a letter of complaint regarding this back in the end of Nov as in my opinion they have let thousands of customers down by not telling them about the change in cap, leaving people locked in to ridiculously high interest rates.
This morning I have received a letter saying they can't investigate until they have received more information about it (ie until They have calculated my refund).
I am wondering now whether they are looking into it more deeply and giving a decent amount of compensation because of the !!!! up!
Your thoughts everyone?

Jimmyowl77

Think they're just getting through the backlog of refunds which were promised to be sorted by 30th december. They had to wait until 22nd december before they could start working it all out I think?

Hope your right though :beer:

walker1627

Jimmyowl77 wrote: »

I phoned the Halifax yesterday as well, I was told that the account would be refunded by 30th december (as stated in my letter) and I need to just wait for the letter to come. If I want the refund by cheque then just need to ring them up and they'll credit my mortgage and send a cheque.

Nothing in post this morning so looks like I'll have to wait until next weeks post.

Thinking of also contacting Halifax to see if I can get a better deal on my mortgage (got 2 years left of my 5yr fixed mortgage). Letter states I can repay the mortgage without suffering an early repayment charge, I've got until feb before charges apply.
As someone else did on this thread by threatening to leave to a different lender. Worth a try ??

it was me who got the better deal, well worth doing, we are now paying £75 a month less than on the old one. Just be firm, they have to let you do it now.

Thrugelmir

Jimmyowl77 wrote: »

As someone else did on this thread by threatening to leave to a different lender. Worth a try ??

Halifax (for commercial reasons) are happy for borrowers to move elsewhere.

two_faced_clegg

smitchy73 wrote: »

Bleeding typical they write to us telling us they'd do it on 22nd December, they knew exactly how many customers were affected at the time, so they should allow for that, they're going the same way as the ppi department.

Still waiting smitchy, postman as been and gone. i noticed you reclaimed halifax tmpp, i did too, but it took 3 years to be repaid. I hope this is slightly quicker.

lydia_dustbin

grr still waiting. so frustrating

JAYTOON

If I were you I'd give them a call today. I've just rung them and they told me my account had been FINALLY been credited with £4920. I asked for a cheque which will be here within 14 days.
Keep at them, I've been fighting my case for over 6 months(further advance)
Thanks for everyone else's posts. It helped immensely.

Jimmyowl77

I gave Halifax a ring today and they told me my credit to my account was ......wait for it..... £15.00 but this was because I was on a 5yr fixed only 2years in. But asked to be put through to mortgage offers dept as I had until feb 28th 2012 before my early repayment fee kicked back in.

They offered me a new 2yr fixed deal at 4.49% which is a better than the 6.09% I'm currently on.

So this phone call has saved me £105.53 per month if I stop with the Halifax. :beer:

I am going to shop around and see If I can get a better deal elsewhere but currently have a high LTV.

Mortgage is £120,000 - house is worth between £135-140K

Does anyone know of anywhere to try?

abadonian_2

My first post on here so bear with me! :-)

Like many on here I made the mistake of tying myself into a crazy 6+% APR mortgage just at the wrong time before the markets crashed.

I spoke to the Halifax today and got the fab amount of........£20 back. It's not surprising as the only part of my £375k mortgage that was on an SVR was the £999 product fee I was charged back in 2007.

The issue I have is because the Halifax should have told us back in 2008/2009 about the change in the mortgage terms it would have them given me the option of getting out of the mortgage there and then. Because they have only just told us it means I, like many of us, will have paid £1000's more than we should have done over the 2/3 years.

My question is, if they had told us 2 months late (for example), would they have broken the terms of the mortgage and therefore automatically meaning we could have got out of the mortgage?

If so, I think there will be a lot of Halifax customers being given a few pounds when the amount should actually be a lot greater.

Regards,

AB