MSE News: Halifax to repay £500m to 300,000 mortgage holders

Ciarahoy

smitchy73 wrote: »

Yeah I hear ya in regards to the kids, I got told twice, once on phone and once in branch the money had to go to mortgage, but I argued with them saying that it's getting classed as an overpayment that I may not have wanted to pay to my mortgage and would rather have the money, so we'll see what happens when we get the letter and take it from there.

I telephoned the number on the top of the letter and told them that i did not want payment off my mortgage and that i wanted it by cheque instead the girl said no problem and processed. the mortgage amount on my online banking has went back up again so its processed! just telephone them and tell them thats what you want and thats it!! lol

smitchy73

Ciarahoy wrote: »

I telephoned the number on the top of the letter and told them that i did not want payment off my mortgage and that i wanted it by cheque instead the girl said no problem and processed. the mortgage amount on my online banking has went back up again so its processed! just telephone them and tell them thats what you want and thats it!! lol

Many thanks for that Ciara, I shall do that unless it turns out to be a tenner or something like that, lmao:D

walker1627

Ciarahoy wrote: »

Hi there,

i was in the second batch of Halifax customers and i received my letter on 5th December 2011 and a lovely cheque for £2,950 is in post as we speak!!!

Have they managed to tell you how they came to th

walker1627

walker1627 wrote: »

Have they managed to tell you how they came to th

oops, thats what i get for typing while feeding the baby!

that figure? they dont seem to be able to tell me how they will calculate the amount due.

Ciarahoy

walker1627 wrote: »

Have they managed to tell you how they came to th

No they never said how they came to the final figure the letter just stated all this stuff about Mortgage cap! lol they dont actually seem to tell anyone how they arrive at the figure! but i had worked it out as much less so im not complaining! lol

two_faced_clegg

smitchy73 wrote: »

Many thanks for that Ciara, I shall do that unless it turns out to be a tenner or something like that, lmao:D

Hi smitchy, any news yet?
We should be hearing something shortly!:)

smitchy73

two_faced_clegg wrote: »

Hi smitchy, any news yet?
We should be hearing something shortly!:)

Hi Clegg, no news but was thinking of giving them a phone today, but a bit late now, may try in the morning. Have noticed my mortgage account hasn't changed so far though.

two_faced_clegg

smitchy73 wrote: »

Hi Clegg, no news but was thinking of giving them a phone today, but a bit late now, may try in the morning. Have noticed my mortgage account hasn't changed so far though.

Smitchy, i phoned halifax today and they said no calculations had been done, there was a backlog due to so many mortgage accounts being refunded and that i wouldnt be recieving a letter off them with calculation and figures until mid to late january!

opinions4u

Look on the bright side.

The longer the leave it, the more you get refunded!

smitchy73

two_faced_clegg wrote: »

Smitchy, i phoned halifax today and they said no calculations had been done, there was a backlog due to so many mortgage accounts being refunded and that i wouldnt be recieving a letter off them with calculation and figures until mid to late january!

Bleeding typical they write to us telling us they'd do it on 22nd December, they knew exactly how many customers were affected at the time, so they should allow for that, they're going the same way as the ppi department.