Nightmare landlord

missile

shellsuit wrote: »

What is capital? And don't you mean exclamation marks? (apostrophes?) happy now?

nightmareinnorthlondon, I hope you get sorted soon. It's awful not to have emergency contact numbers. I private rented for 12 years and never had one. You can bet that anytime there was a major problem for us, that it happened on a Friday evening (when the office was closed till the Monday morning) , or over Christmas holidays. :cool:

In a genuine emergency, if you cannot contact LL, a reasonable tenant would call a tradesman then bill the LL = simple :A

nightmareinnorthlondon

missile wrote: »

In a genuine emergency, if you cannot contact LL, a reasonable tenant would call a tradesman then bill the LL = simple :A

In a genuine emergency, any reasonable and sensible landlord would leave contact details and emergency phone numbers so that the issue of the tenant paying for the landlords repairs and then having to bill them doesn't arise.

shellsuit

missile wrote: »

In a genuine emergency, if you cannot contact LL, a reasonable tenant would call a tradesman then bill the LL = simple :A

I was talking about an agent, not the LL.

A resonable agent (or LL, just not in my case) would provide a tenant with an emergency/out of hours number, so how you can say a reasonable tenant should just pay up and claim back is amusing.

And not everyone has money lying around to pay a tradesman when it isn't upto them to do so.

missile

shellsuit wrote: »

I was talking about an agent, not the LL.

A resonable agent (or LL, just not in my case) would provide a tenant with an emergency/out of hours number, so how you can say a reasonable tenant should just pay up and claim back is amusing.

And not everyone has money lying around to pay a tradesman when it isn't upto them to do so.

All agents / LLs will provide a contact number. Many will provide British gas homecare or equivalent. There is no obligation and IMHO it is unreasonale to expect a 24 hour call out for repairs.

In my opinion the items listed by OP are not emergencies, e.g. a gas /water leak where the tenant should call the utility company.

LLs are required to carry out repairs in a timely manner. I find it amusing that you feel his agent should provide an instant response

on Friday evening (when the office was closed till the Monday morning), or over Christmas holidays.

Assistance is available for those who cannot afford essential repairs.
http://www.ehow.co.uk/facts_7721529_low-home-emergency-assistance-programs.html

nightmareinnorthlondon

missile wrote: »

All agents / LLs will provide a contact number. Many will provide British gas homecare or equivalent. There is no obligation and IMHO it is unreasonale to expect a 24 hour call out for repairs.

In my opinion the items listed by OP are not emergencies, e.g. a gas /water leak where the tenant should call the utility company.

LLs are required to carry out repairs in a timely manner. I find it amusing that you feel his agent should provide an instant response

A broken toilet when there are 4 people (including 2 children) is kind of an emergency in my opinion, especially since we are paying very handsomely to rent our place. I find it amusing that you think a tenant should just wait a couple of weeks or fork out themselves for repairs because the landlord is on holiday and couldn't be bothered to leave a simple piece of paper detailing the relevant contact numbers.

shellsuit

missile wrote: »

All agents / LLs will provide a contact number. Many will provide British gas homecare or equivalent. There is no obligation and IMHO it is unreasonale to expect a 24 hour call out for repairs.

In my opinion the items listed by OP are not emergencies, e.g. a gas /water leak where the tenant should call the utility company.

LLs are required to carry out repairs in a timely manner. I find it amusing that you feel his agent should provide an instant response
Assistance is available for those who cannot afford essential repairs.
http://www.ehow.co.uk/facts_7721529_low-home-emergency-assistance-programs.html

In 12 years, I had ONE number, which was the office number, which was open Mon morning - Fri afternoon, but quite a few weeks of the year they had someone else manning the phones where I'd be told I would have to wait for X to be done until the agents (family business) were back from holiday.

British Gas care and the likes :rotfl::rotfl: ~ No.

Unreasonable to expect a 24 line for repairs? :huh:

Where on earth did I say for repairs? I said an out of hours number for emergencies, ie something that can't wait 2 whole days, or a whole week till they get back from their Jollies.

tbs624

missile wrote: »

LLs are required to carry out repairs in a timely manner. I find it amusing that you feel his agent should provide an instant response
Assistance is available for those who cannot afford essential repairs.
http://www.ehow.co.uk/facts_7721529_low-home-emergency-assistance-programs.html

Some of us may find it amusing that you have provided a link to a scheme in the USA which will be of absolutely no assistance to Ts in the UK. Google isn't always your friend

shellsuit

tbs624 wrote: »

Some of us may find it amusing that you have provided a link to a scheme in the USA which will be of absolutely no assistance to Ts in the UK. Google isn't always your friend

I find not just that amusing, but the fact that a tenant should be looking for assistance for an 'essential repair' which forgive me if I'm wrong, isn't even down to the tenant, whether they are a private, council, or HA tenant.

missile

shellsuit wrote: »

In 12 years, I had ONE number, which was the office number, which was open Mon morning - Fri afternoon, but quite a few weeks of the year they had someone else manning the phones where I'd be told I would have to wait for X to be done until the agents (family business) were back from holiday.

British Gas care and the likes :rotfl::rotfl: ~ No.

Unreasonable to expect a 24 line for repairs? :huh:

Where on earth did I say for repairs? I said an out of hours number for emergencies, ie something that can't wait 2 whole days, or a whole week till they get back from their Jollies.

OPs complaints are valid, but not what I would call emergencies.

You are going off the topic of this post.

Poor LLs deserve bad tenants :T

missile

shellsuit wrote: »

I find not just that amusing, but the fact that a tenant should be looking for assistance for an 'essential repair' which forgive me if I'm wrong, isn't even down to the tenant, whether they are a private, council, or HA tenant.

Where did I say it was down to the tenant to pay?

In an emergency when tenant cannot contact LL, he is entitled to have essential repairs carried out and bill the LL.

You raised the issue of those who could not afford to do that. If you cannot afford essential repairs, you can apply for finanial assistance or wait "a whole week till they get back from their Jollies". It is good to have a sense of humour:rotfl: