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Alliance & Leicester (merged)

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  • Hiya all

    I have been down the same process with A&L. They offered me £44 agains £348 which I refused but have since had a letter saying that everything is on hold. I'm not sure what to do next. Do I start the court action or hang on. To add insult to injury they have now added another £55 in charges to the account in question. Any suggestions
  • j0s3
    j0s3 Posts: 26 Forumite
    these guys already answered that

    ps i see that penalty fees haven't been put on hold...
  • I Was Made An Offer By A&l Of £900(my Charges Were £2711-76) Also I Have Been Charged Another £288 Since Then, I Was With A Company Who Charged 25% But Cancelled Them.
    My Dilemma Is This ,i Wrote To A&l Asking Them For Half Of The Original Amount And The £288 That They Have Charged Me For The Last 3 Months, They Have Said They Won't Pay That And That There Won't Be Any More Offers, Do I Wait It Out Or Accept The £900?????
    I Don't Want To Leave It Too Long In Case I Get Nothing At All But I Don't Want To Seem To Eager To Accept Anything.
    Help!!!!!

    Sharron
  • I JUST WANTED TO KNOW IF ANYONE HAS HAD ANY CHARGES REPAID FROM THE ALLIANCE AND LEICESTER, MY CASE HAS BEEN GOING ON FOR ABOUT 6 MTHS NOW AND THEY HAVE ONLY OFFERED £900 OUT OF THE £2711 AND I AM GETTING FRUSTRATED WITH THEM, I TELEPHONED THE CALL CENTRE BUT WAS KEPT ON HOLD FOR AGES THEN I HAD TO SPEAK TO SOMEONE THROUGH SOMEONE ELSE, I REALLY NEED THIS MONEY AND THEY SAY THEY ARE NOT MAKING ANY MORE OFFERS.

    HELP, HELP, HELP:mad: :mad: :mad:
  • footsie330 wrote: »
    Hiya all

    I have been down the same process with A&L. They offered me £44 agains £348 which I refused but have since had a letter saying that everything is on hold. I'm not sure what to do next. Do I start the court action or hang on. To add insult to injury they have now added another £55 in charges to the account in question. Any suggestions
    I HAVE BEEN OFFERED £900 AGAINST £2711 AND THEY HAVE CHARGED ME ANOTHER £288 OF CHARGES, I WROTE TO THEM AND OFFERED TO ACCEPT £1355 PLUS THE £244(THEN) OF CHARGES, I HAVE JUST (2-30) SPOKEN TO THEM AND THEY SAY THAT THEY AREN'T MAKING ANY MORE OFFERS, DO I ACCEPT OR WAIT IT OUT.
    THEY MAKE MY BLOOD BOIL:mad: :mad:
  • Beate
    Beate Posts: 3,522 Forumite
    Part of the Furniture Combo Breaker
    First of all, please switch the capital letters off. Second, read the Alliance& Leicester thread. All main bank threads are listed in a sticky at the top of the board.
    Reclaimed thanks to this site:
    £175 Abbey Mortgage Repayment Fee, £170.03 Capital One Bank Charges £418.07 Lloyds TSB Bank Charges, £2,671.55 Mis-sold Endowment Policy, all for OH
  • I orginally declined an offer of £343 from Wragge & Co and now because of the test case rang them to say I will accept only to be told no way because I rejected once yet undated letter from A&L received Saturday says if an offer has been made we have two months to accept not so what they really mean is the very first offer A&L made before Wragge got involved £88
    any comments please!!!!!!
  • Sweety83
    Sweety83 Posts: 72 Forumite
    Part of the Furniture Combo Breaker
    Hi All

    As posted on this thread I was made an offer the day before the announcement about bank charges was made. I am currently on a DMP so I contacted A&L to find out what happens as I was told by Wragge that the funds would be paid into my account, which is suspended due to my DMP.

    I only have a £240 overdraft on this account and I will receive £993.50. My question is what will they do with the rest? When I spoke to them they confused me and said that my DMP company will be involved with the left over amount and the would email each other.

    I just wondered if anyone had been in a similar situatuion with Alliance and Leicester and what you did.

    Any help gratefully received- Sweety
    :wall: Only Dead Fish Go With The Flow!!!

    Proud to be DMP mutual support club member 63: :hello:
  • MarkyMarkD
    MarkyMarkD Posts: 9,912 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    No bank is making any more offers. They don't need to - all claims are on hold.

    Letting your blood boil isn't going to get you anywhere - try calming down and waiting for the issue to be resolved. It's only money.
  • teo_2
    teo_2 Posts: 6 Forumite
    Hi all,

    I wonder how I can take this further with Alliance and Leicester.
    I have asked Alliance and Leicester to return the charges they put on my account (34 pounds each time) and was told ... quote: 'you !!!!!! up your account and the bank is not returning the money to you'. I hope they kept a record of the phone call.
    The tone of the so-called customer advisor went on and he kept raising voice and using a tone that was somewhere between the insulting and the careless.
    This after it took A&L 3 months to complete the switching from RBS during which they lose a number of d/ds, did not transfer the salary, failed to send me pins and customer IDs. It has been a mess and wasted plenty of my time. On top of all this, they charge me unlawful charges and what do I get: insults.
    How can I take this further?
    cheers,

    matteo
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