Alliance & Leicester (merged)

suziesue_3

I tried to claim my bank charges and my bank the alliance and Leicester told me I had not been charged incorrectly and couldn't make a claim also that my account is a bank account with a check book as well as debit card so could not make a claim. Is this right can anyone help me with my questions please

Edinburghlass_2

The Alliance and Leicester A Team on here will help you out with your questions

suziesue_3

I'm not sure im doing this right I have posted a thread but don't know where it went or if anyone can read it im totally lost on this site - however I tried to claim my charges back from the alliance and Leicester and they have said NO they don't think ive been charged unfairly and will not be refunding

jdallen3110

suziesue wrote: »

I tried to claim my bank charges and my bank the alliance and Leicester told me I had not been charged incorrectly and couldn't make a claim also that my account is a bank account with a check book as well as debit card so could not make a claim. Is this right can anyone help me with my questions please

i got the same letter back 12 days ago so i went onto the next step which is for them to repay the monies they owe me or i will take court action in 14 days. within 2 days of me posting that letter they wrote back saying they are looking into it and reply a.s.a.p. i left it 7 days of the letter sayin i will take action in 14 thenphoned them asking whether anything as been done or even looked into they said that i will here by thursday this week, thursday this week is the 14th day lets see what happens next

MimiJane

suziesue wrote: »

I'm not sure im doing this right I have posted a thread but don't know where it went or if anyone can read it im totally lost on this site - however I tried to claim my charges back from the alliance and Leicester and they have said NO they don't think ive been charged unfairly and will not be refunding

All you need to do is read this A&L thread ... we've all been through exactly the same. All A&L's letters and defence (if you get one) are exactly the same for all of us, so don't panic.

Just follow the step by step instructions and start court proceedings if you need to (which you probably will with A&L). There's lots of help on here and most of us are way ahead of you.

eyeball0001

Weren't some peoples cases supposed to start this week?

MimiJane

eyeball0001 wrote: »

Weren't some peoples cases supposed to start this week?

2 in Northern Ireland Eyeball, who had their's postponed 'til results of a case in the UK were known.

Another couple on the CAG site have had theirs postponed for about a month as the judge has ordered more time be given for negotiation (I think at the request of A&L:rolleyes:). In addition, a few more people have contacted the court who are awaiting a date and A&L have told the courts they've paid the claimants (a blatant lie!) ... just trying to stall proceedings yet again. Also, some have won by default when A&L haven't submitted an AQ in time. Doesn't it make you wonder why on earth it's not in the judges' power to put a stop to all this and make the bank just pay up??

They're trying every trick in the book to delay court proceedings, hence no-one seems to be near yet.:rolleyes: Knowing my luck, I'll be the first ...

eyeball0001

I think the woman i spoke to last week stated that A&L said that they have paid me - which is why i sent my rejection letter to the judge aswell....

Penny_Spendmore

I have applied to A & L for a refund. The other day I received a letter which said they think their charges are fair and legal and then proceeded to give me patronising advice about how not to occur charges - like not going over drawn! But absolutely no sign of a refund. What do I do now? They have robbed me of £900+ - no wonder I can't get back into credit!!

MimiJane

Penny_Spendmore wrote: »

I have applied to A & L for a refund. The other day I received a letter which said they think their charges are fair and legal and then proceeded to give me patronising advice about how not to occur charges - like not going over drawn! But absolutely no sign of a refund. What do I do now? They have robbed me of £900+ - no wonder I can't get back into credit!!

Follow Martin's step-by-step guide like the rest of us ... you have received a standard letter from A&L which we've all received. Everything from them is "standard":rolleyes: