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Alliance & Leicester (merged)

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  • csa
    csa Posts: 58 Forumite
    After sending off my template letter listing my overdraft charges I have recieved a letter back from A&L stating that charges have been applied correctly in line with the T&C's of my account and they are unable to agree a refund.

    Is this the standard letter other people receive or am I in the wrong? Not sure whether to take this further or not.

    thanks
  • Edinburghlass_2
    Edinburghlass_2 Posts: 32,680 Forumite
    10,000 Posts Combo Breaker
    You'll find a lot of helpful people in the same boat with A&L and they'll keep you right :)
  • bobbydrake50
    bobbydrake50 Posts: 122 Forumite
    Hi, I've received the letter back from Northampton County Court saying an acknowledgement of Service has been filed on 10th May, the defendant now has 28 days to file a defence. I received the 6 page letter too. What do i do now - does the court send me another letter with a court date?

    Also a received a cheque for just over a third of what I am claiming (chq for £560.00) woudl it be best to cut-up and send back to A&L or bank and tell me I am only accepting it as part payment?

    Thanks in advance...
  • MimiJane
    MimiJane Posts: 7,989 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    csa wrote: »
    After sending off my template letter listing my overdraft charges I have recieved a letter back from A&L stating that charges have been applied correctly in line with the T&C's of my account and they are unable to agree a refund.

    Is this the standard letter other people receive or am I in the wrong? Not sure whether to take this further or not.

    thanks

    100% sure this is the letter I and everyone else has got:rolleyes: Everything from A&L seems to be standard. Don't let it deter you from taking it further. You'll get lots of help on hereicon7.gif
    Wins since 2009 = £17,600

    MANY THANKS TO ALL OPS
  • MandyMS_2
    MandyMS_2 Posts: 35 Forumite
    seboyle20 wrote: »
    Hi Sixxdog - do you think i could copy that article and email A&L's solicitors?? I am in court 24th May - do you think this would give them a nudge??

    Sarah

    How are you getting on? have you had an offer, or are you prepared for court? Good luck, and let us know the outcome:T
    :j :j :j :j
  • robgee
    robgee Posts: 10 Forumite
    I posted my first letter and a 2nd letter following this up to A&L asking for my bank statements.. its nearly 40 days and they havnt cashed £10 cheque or acknowlaged my letters... any advice?? should i go to branch and get letter sent from there.?? they cant ignore it then? getting frustrated.. they said they hadnt recived a standing order request i sent in as well are they treating all customers badley if they ask for charges back?

    help...:confused:
  • seboyle20
    seboyle20 Posts: 18 Forumite
    Hi mandy,

    Unfortunately I ha ve had my court date put back until 26th june as requested by the head Judge in Northern Ireland.

    I haven't heard from A&L since I got defence although i did sent Wragge an email asking if they got my paperwork etc and got a letter back saying that they didnt receive it and didnt know of the original court date! I was able to print of the proof of delivery with signature and told - in not so many words - to locate the paperwork within their office as I wouldnt be resending it!!

    I wonder what reply i will get?? mmmmmmmmmmmm

    sarah
  • seboyle20 wrote: »
    Hi mandy,

    Unfortunately I ha ve had my court date put back until 26th june as requested by the head Judge in Northern Ireland.

    I haven't heard from A&L since I got defence although i did sent Wragge an email asking if they got my paperwork etc and got a letter back saying that they didnt receive it and didnt know of the original court date! I was able to print of the proof of delivery with signature and told - in not so many words - to locate the paperwork within their office as I wouldnt be resending it!!

    I wonder what reply i will get?? mmmmmmmmmmmm

    sarah

    So A & L aren't forwarding the paperwork you send them initially to Wragge? I thought about contacting wragge also to ask if they had received my paperwork from A & L but then i thought that surely the fact they don't have all the information will count in my favour come court day? I mean how can Wragge mount an effective defence if they don't have all the information?

    If/ When this goes to court does anyone know if i'm allowed to mention that a & L have paid out X amount so far for exactly the same type of Claim? Are you allowed to reference other claims in court?

    Thanks
  • Robclinton1
    Robclinton1 Posts: 24 Forumite
    Got AQ on 18th May. Waiting for a date now. Quite excited now! Can't wait.
  • MimiJane
    MimiJane Posts: 7,989 Forumite
    Part of the Furniture 1,000 Posts I've been Money Tipped!
    Don't be surprised if A&L continue to use delay tactics ... I've read of a couple of people due to attend court soon and the bank have applied for more time to be allowed in order to negotiate a settlement (as if they haven't had enough time already:rolleyes:). It appears that they're playing for time and hoping for an OFT ruling.

    There seem to be loads of people waiting for a court date now (including me), so it'll be interesting to see how they play it.

    I really can't see any of these cases reaching court.
    Wins since 2009 = £17,600

    MANY THANKS TO ALL OPS
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