Virgin Media instalation - how to get it done???

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wynter-rose wrote: »

to be honest i wouldnt spit on virgin if they were on fire,
we had a salesman promis us that we would get free installation. we didnt and for some reason our bill went up and up even though we were hardly using the phone. when i called to cancel as we were moving i was told we would get a small refund. low and behold we owe them. and all you seem to get is someone in india that hasnt got a clue. try contacting branson himself but hes probably sunning himself on one of his islands hes brought with our money.

I use the virgin 50MB broadband, which is fantastic.. but the one thing I will say is that the phone bill is shcoking and we never ever use the phone hardly at all. God forbid if we rang anyone on it, it would skyrocket even more.

In reply to the OP, it sounds like virgin have been vary awkward to you. They should be paying you royalties for taking so long, especially since they have your money as well.