New virgin customer - feel like I have been conned!

Flyboy152

newbie1980 wrote: »

hi you need to ask for the vip package

i just got mine down to £84/month and they waived the £75 they normally charge to move over to the vip swithover

VM don't do a bundled product that costs £178 per month.

penrhyn

AimeesMum wrote: »

No that is the monthly cost while in the promotion period. After that it goes up to £172.00 per month. I'll need to call them about this....this was not what was quoted to me on the sales call. Will they have this recorded?

Probably, ring them!!

AimeesMum_2

Yeah sorry just read it all again and Virgin are saying that the costs are correct. My monthly charge is £137.30 for 6 months then £158.80 after that. But that the Sport Package added on was an extra £27.00

I am on the 6month offer broadband and Tv. Broadband XL (30) and talk unlimited, and TV Package XL with sports. I don't have the record facility on my box (it is on my box but we don't have the service).

The manager is going to give me a call back as I can't understand why it's so expensive.

penrhyn

Do you get HD with that, are you sure you have not ordered two packages?

AimeesMum_2

no hd nop still no call back...

sweetnorthenlass

just ring em to complain... goes a long way

Mark_In_Hampshire

osborn99 wrote: »

You mentioned broadband. Bt is installing fibre optic in virgin's area around the country, so soon sky will have the same speeds as virgin. Also Virgin throttles speeds at peak times.

BT is slowly getting round to updating their ancient infrastructure so it can almost compete with Virgin Media's cable downstream speeds in some places (and actually beats their upstream speed in some cases)

However Sky have yet to announce any plans to use the new FTTC service and are sticking with their LLU whatever the phone line can manage service. That's why from everything I look at, Sky broadband customers who want speed (as opposed to people who just do a bit of surfing and emailing) are leaving in droves especially those stuck on the end of poor phone lines and 1 Meg connections.

Flyboy152

AimeesMum wrote: »

Yeah sorry just read it all again and Virgin are saying that the costs are correct. My monthly charge is £137.30 for 6 months then £158.80 after that. But that the Sport Package added on was an extra £27.00

I am on the 6month offer broadband and Tv. Broadband XL (30) and talk unlimited, and TV Package XL with sports. I don't have the record facility on my box (it is on my box but we don't have the service).

The manager is going to give me a call back as I can't understand why it's so expensive.

Have you included all the discounts? There really is no bundled product that costs one hundred and fifty eight pounds a month.

HD comes with the V+ box as standard, there is no extra charge. The V+ box comes with record etc. as standard. The V+ box comes free with TV XL.

The site is down at the moment, but your package should cost about ninety-five pounds a month, after the initial offer. Are you sure you not reading the first month's payment, which includes the installation costs etc. Or are reading the account credit amount.

They may have credited you the equivalent cost of the offer, into your account straightaway and will draw that down over the next few months.

Mark_In_Hampshire

CrowdSurfing wrote: »

I pay nothing and download Sky Atlantic shows from a site online

Freeviewer here, enjoying all the shows like Sopranos, Entourage, Boardwalk... you can get lots of the box sets , complete seasons, all in amazing quality.. all for free

Must admit that occured to me. People pay to watch TV? Fifty pounds a month plus? The price of one or two box-sets you actually might want to own? And this is MoneySavingExpert?

Each to their own Not everyone would spend thousands doing up an old car like I did once..

Confession: Actually we used to have cable with several packages for the TV. When we moved away and couldn't get it, we realised how much time we used to spend watching the pay for channels just because we had them and felt we "ought" to make use of them.

There were only so many episodes of "Mythbusters" I could take.

Flyboy152

Often, you don't get the discounts for the other services, if you don't have the bundle. That said, I like watching movies etc. and I enjoy the choice. Then there is all the OD content as well. If I want to watch something on iPlayer or 4 OD, I'd rather watch it on my sofa, in the living room, looking at my 42" plasma VIERRA, than on an office chair, in my study, watching a computer screen. I also love the idea that I can pause, rewind, record from live television. I can't wait for TiVO to be launched.