Pay Pal Top Up Card - A Reminder

techspec

I can't understand Paypal's silence on this. Even a google of the card brings up absolutely nothing. You'd expect them to be singing from the rooftops.

I NEVER got the email saying i was getting a new card. But i decided to log into the link posted on here, and it said i would now receive the card. Then someone said i was a fake site, so i quickly changed my paypal password - even though i think it was genuine.

Now, like everyone else - i'm just waiting. I don't want to link my bank account back up - as when you pay they always try to take the money from you bank and it fails. I prefer to pay via credit card. Hope someone hears something soon

Nightangel_2

Hello everyone,
I only had one e-mail from Paypal top up Card dated 15th March 2011, reminding me that my card would end on 31st March 2011. As my card expiry date was not until 09/12, I thought the e-mail might be a spoof, so I forwarded it to Spoof@paypal. I had an e-mail reply from Paypal dated 23rd March stating that their Security Team was working to identify the e-mail and they would get back in touch shortly to let me know their findings. I then left it in their hands, but when I tried to use my card on 1st April I felt a real ‘April Fool’, as I then realised that the Paypal top up Card e-mail was not a spoof after all.......Paypal have still not been back in touch since 23rd March. I checked my Paypal top up Card account this morning and it states ‘14/04/11 £195 Load Reversal Account Closure’, however, the funds are not yet showing in my Paypal account, maybe it will take a few days. I feel that we have all been set up so that Paypal top up Card can earn as much interest from our money as possible whilst it’s in their hands and their control. I have not been offered a replacement card of any type yet.

RFW

Nightangel wrote: »

I feel that we have all been set up so that Paypal top up Card can earn as much interest from our money as possible whilst it’s in their hands and their control. I have not been offered a replacement card of any type yet.

Doesn't sound good, but nothing to do with them earning interest on it, that's against banking regulations, more like a mismanaged fiasco.

Nightangel_2

None the less, a 'mismanaged fiasco' is earning THEM interest....so they are in a WIN situation and we are in a LOSE situation.....Such is Life!!

marxdrive

After contacting paypal I then sent a complaint to ICO (information commissioners office).

Papal initially responded with a generic email so I replied stating I had contacted ICO and I was unhappy with them sharing my personal details without receiving the card. After all the only reason I gave them permission to send my info to prepay was for the card, not so they could hand pick the most profitable applicants.

Paypal then sent me this:


"Dear Marx,

Thank you for contacting PayPal.

I would like to inform you that as of now you do not need to do anything
to receive the PayPal access card.

Please be advised that we do not have timeframe as to when the card will
be sent to the customer however, selected customers will receive a card
beginning of May, but further communication will be sent to notify
customers on this.

I believe this will address your concern. Once again, thank you for
being a valued customer of PayPal. Should you need further clarification
regarding this matter kindly contact us.

Thank you for choosing PayPal."



I'm not sure If they're just putting me off for a while but hopefully I will receive
a new card soon and not have to pay for It......:cool:

RFW

Nightangel wrote: »

None the less, a 'mismanaged fiasco' is earning THEM interest....so they are in a WIN situation and we are in a LOSE situation.....Such is Life!!

No, they don't earn interest. If you have any knowledge that they are doing report them to the banking ombudsman as it is against banking regulations.

Nightangel_2

Well one thing IS for sure, OUR money is not yet in OUR banks, earning OUR interest, under OUR control.....and we don't even know when it will be......!!.....I wonder how many more people thought that the e-mail in March was a spoof, because the design of it sure looked like one!! and if Paypal themselves could not advise if it was a spoof or not, what hope do we have !!??

Tassium

marxdrive wrote: »

After contacting paypal I then sent a complaint to ICO (information commissioners office).

Papal initially responded with a generic email so I replied stating I had contacted ICO and I was unhappy with them sharing my personal details without receiving the card. After all the only reason I gave them permission to send my info to prepay was for the card, not so they could hand pick the most profitable applicants.

Paypal then sent me this:


"Dear Marx,

Thank you for contacting PayPal.

I would like to inform you that as of now you do not need to do anything
to receive the PayPal access card.

Please be advised that we do not have timeframe as to when the card will
be sent to the customer however, selected customers will receive a card
beginning of May, but further communication will be sent to notify
customers on this.

I believe this will address your concern. Once again, thank you for
being a valued customer of PayPal. Should you need further clarification
regarding this matter kindly contact us.

Thank you for choosing PayPal."



I'm not sure If they're just putting me off for a while but hopefully I will receive
a new card soon and not have to pay for It......:cool:

That response from PayPal is typical of what I have received, an "off the shelf" generic response rather than relevant to your email.

I'm pretty sure you won't be getting a new card unless you were specifically told in the email of 15th March that you would be.


It does seem fairly obvious that the "best" customers have been selected to get a new card. But which organisation did the selecting?

paulofessex

I have received an email today confirming l will be sent one of the new cards. Here is a copy&paste of the email...no mention as yet to how much atm fees both UK and Abroad are.

In a few weeks' time you’ll be receiving your new PayPal Access Prepaid MasterCard®, with lots of great new features. Here's what you can look forward to:

•
Direct access to your PayPal account: When you sell goods and get paid with PayPal, you no longer need to transfer the money to a bank account - now you can access it instantly•
No need to top up: Your card is automatically linked to your available PayPal balance•
Easy account management with one login: Use your PayPal details to log in to your PayPal Access Card Online Account Manager and keep track of all your card activity, or you can also view your card transactions in your PayPal account history - all in one place•
Quick 'tap and go' payments: Make payments up to £15 without entering your PIN, anywhere MasterCard PayPass™ is acceptedAnd just like the PayPal Top Up Card, your new card will also let you:
•

Shop online or on the high street, the only difference is that you're now using MasterCard instead of Visa, which is accepted at millions of worldwide locations•
Withdraw cash at home or abroad at over 1.4 million ATMs worldwide*You can expect to receive your new PayPal Access Card and a detailed welcome pack in May. This will include the new terms and conditions that will apply to your card.**

For more information just go to www.paypal.co.uk/accesscard

*Fees apply

**Please note you are subject to an identity check and our issuing of the card to you is subject to this check.

kimmy112

i had £2.49 put into my paypal accound from the top up card yesterday