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Microsoft cold calling

lavidaloca
lavidaloca Posts: 558 Forumite
Part of the Furniture Combo Breaker
in Techie Stuff
Just had a telephone call from a guy saying he was from the technical department of my computer! Said I had sent a report and he said I had a wireless connection which was causing my computer to run slowly and I had too many files and folders on my computer or words to that effect. He kept saying "is that correct Madam". I asked him what company he was calling from and he said Microsoft. I told him he was too technical for me and put the phone down.

I don't remember sending a report but have had a problem with my internet being slow at responding.

I must admit I am not very technical when it comes to computers but have Norton and firewalls installed and I do have a lot of old stuff on my computer which I need to delete.

Anyone else had a call like this please?
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Comments

  • S0litaire
    S0litaire Posts: 3,535 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    **It's a scam**

    They ask you to go to a "remote access" website and get you to install software that let's them take over the PC, then they can install viruses and/or steal your info/passwords...

    There's been a lot of this happening over the past couple of years...

    If the call again "hang up"...
    Laters

    Sol

    "Have you found the secrets of the universe? Asked Zebade "I'm sure I left them here somewhere"
  • lovesgshp
    lovesgshp Posts: 1,413 Forumite
    Ninth Anniversary 1,000 Posts
    http://www.microsoft.com/australia/presspass/post/Microsoft-issues-warning-on-phone-scam
    As Manuel says in Fawlty Towers: " I Know Nothing"
  • cgk1
    cgk1 Posts: 1,300 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    Microsoft *never* call home customers out of the blue - as the previous poster said, it's simply a scam.
  • lavidaloca
    lavidaloca Posts: 558 Forumite
    Part of the Furniture Combo Breaker
    Thanks. I thought it must be as it seemed so strange.
  • Lum
    Lum Posts: 6,460 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Microsoft go out of their way to avoid having to speak to home users. If you bought your PC with Windows pre-installed, you will have "For technical support, contact the manufacturer of your PC" printed on the CD and/or manual.

    Given that there is absolutely no way they will be pro-actively calling you trying to help.
  • GetRealBabe
    GetRealBabe Posts: 2,258 Forumite
    Tenth Anniversary 1,000 Posts Photogenic
    Hi

    I had a similar call the other day. Told her where to go.
    Sealed Pot Challenge No 089-Finally got a signature.:rotfl::j

  • dojoman
    dojoman Posts: 12,027 Forumite
    GetRealBabe wrote: »
    Hi

    I had a similar call the other day. Told her where to go.

    Same here, I wish they would just bog off.
    :pB&SC No. 298
    Life`s Tragedy is that we get OLD too soon
    and WISE too late!
  • CoolHotCold
    CoolHotCold Posts: 2,158 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    See if i ever get a phone call, I'm turning on my "Elevator music folder" and pretend to be very interested in "sorting my problem" then tell them someones at the door and i'll put them on "hold"
  • free4440273
    free4440273 Posts: 38,438 Forumite
    It's a set-up/ scam / ignore it //
    BLOODBATH IN THE EVENING THEN? :shocked: OR PERHAPS THE AFTERNOON? OR THE MORNING? OH, FORGET THIS MALARKEY!

    THE KILLERS :cool:

    THE PUNISHER :dance: MATURE CHEDDAR ADDICT:cool:
  • PZH
    PZH Posts: 1,599 Forumite
    Part of the Furniture Combo Breaker
    CoolHotCold wrote: »
    See if i ever get a phone call, I'm turning on my "Elevator music folder" and pretend to be very interested in "sorting my problem" then tell them someones at the door and i'll put them on "hold"

    Someone should set up a league table up of how long a scammer can be kept on the phone for :rotfl:
    “That old law about 'an eye for an eye' leaves everybody blind. The time is always right to do the right thing.”
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