Most reliable broadband service

forgotmyname

A million and one answers here?

I was with AOL for 10 years+ But when CPW took over my connection suffered, Frequent lost connections and slow speeds
customer service was useless, Said i had the wrong colour cable for my router to the socket and wrong colour cable to teh PC.
CABLE? wireless router has cables to the PC? I moved to O2 and seems well so far.

Setup a BB for a mate with SKY, Connection kept dropping. Phoned customer service and they blamed the pc/router/socket.
Went through all the tests and still no luck. Eventually got through to someone that had a clue. He could see the connection
dropping from their end and 30 seconds later sorted. He hasnt complained about it so i presume it works.

Parents are on cable, That was setup easily. Connected without asking for passwords which was strange. Her
speeds do drop though. Even though they upgraded from 2mb to 10mb? for free. So capping of some sorts going
on there. Even though she is a very light user.

kwikbreaks

gck303 wrote: »

You don't need one. Their T&C make this clear:
I understand that this telephone line is provided solely for use with the associated broadband service and does not allow chargable calls to be made.

They are one of many ISPs that will bundle a phone line with the broadband. It will still be a BT line because apart from VM and Kingston Communications in Hull BT have a monopoly on the local loop.

AA are a top notch ISP and will certainly give good customer service but you do pay for that and as they are simply reselling the BT service for that product your reliability will be no better than any other BT based ISP for the parts that are most susceptible to faults.