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Vivatic - Any Good?

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  • Has anyone taken any of the surveys.co.uk surveys yet?
    There is only one survey. It's just a sponsored one off survey with an 85p payment credited to your Vivatic account. It's not really a survey as such. What you are actually doing is signing up to another survey panel.
    Don't mess with pensioners. :cool:
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    doink wrote: »
    I see, thanks for confirming. I understand they use that information as the basis for offering you work other than surveys.. So if we can't update that information we will never get offered anything.. hope they fix it..
    Me too as I can't find any sodding contact details for them to tell them there's a problem.
  • mrsyardbroom
    mrsyardbroom Posts: 2,034 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 14 November 2011 at 7:57AM
    The contact details are here http://www.vivatic.com/contact.
    I've just emailed them tp let them know about the problem at info@vivatic.com.
    And now I've had an email that reads,

    "Many thanks for your continuing support of Vivatic.

    Due to the high volume of queries we receive we are afraid we can't
    respond to your questions and comments directly.

    For a list of our Frequently Asked Questions please visit
    http://www.vivatic.com/help-faq

    If these do not answer your query please visit http://www.vivatic.com/contact-us

    PLEASE NOTE - THIS EMAIL ADDRESS IS NOT MONITORED AND EMAILS TO IT ARE
    PERIODICALLY DELETED."
    Don't mess with pensioners. :cool:
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    PLEASE NOTE - THIS EMAIL ADDRESS IS NOT MONITORED AND EMAILS TO IT ARE
    PERIODICALLY DELETED."
    Nice :wall:
  • I posted on the Vivatic wall on Facebook and had the following reply.
    "If you click 'contact us' link at the bottom of the page there's an online form you can fill in to contact them."

    The contact us link was the first thing I tried. There isn't a form but at least somebody has responded.
    Don't mess with pensioners. :cool:
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I posted on the Vivatic wall on Facebook and had the following reply.
    "If you click 'contact us' link at the bottom of the page there's an online form you can fill in to contact them."

    The contact us link was the first thing I tried. There isn't a form but at least somebody has responded.
    That was where I looked for contact details and under where it says "Get in touch via email or post" there IS no email address (or form), dunno how you found that different contact page that HAS an email address, just a shame it seems a pointless one.

    I'm getting increasingly fed up with Vivatic, the number of times they email me saying there's surveys waiting, or yesterday there was a "special" survey, click through and there's no surveys there at all.
  • Probably not connected but ever since they switched to the £25 threshold Vivatic has been getting increasingly erratic as referred to above.Yesterday I didn't get credited for the first time ever for completion and the 3rd link you click (not Populus or New Vista,the other one) has gone daft: "We Have a survey for you",click the link and "Sorry...".

    Still a great site but there appear to be gremlins...
  • littlewren
    littlewren Posts: 1,995 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Probably not connected but ever since they switched to the £25 threshold Vivatic has been getting increasingly erratic as referred to above.Yesterday I didn't get credited for the first time ever for completion and the 3rd link you click (not Populus or New Vista,the other one) has gone daft: "We Have a survey for you",click the link and "Sorry...".

    Still a great site but there appear to be gremlins...

    Web Sourcing surveys can be a nightmare, I have done numerous ones in the past & got a long way through before being screened out. I now no longer do them, I just do the Populus & New Vista ones.
    Money, money, money, must be funny, in the rich man's World!
  • littlewren
    littlewren Posts: 1,995 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Those gremlins must have reared their heads again Silvercloud. Just received an e-mail invite to say there is a special Populus survey for me.....really? D'ya think? Where is it then? Cos I went straight away to the site & clicked on Populus & it says 'Sorry.....'
    Money, money, money, must be funny, in the rich man's World!
  • JDPower
    JDPower Posts: 1,689 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    littlewren wrote: »
    Those gremlins must have reared their heads again Silvercloud. Just received an e-mail invite to say there is a special Populus survey for me.....really? D'ya think? Where is it then? Cos I went straight away to the site & clicked on Populus & it says 'Sorry.....'
    Yup, me too. Got the same email yesterday as well.
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