Scottish Power Fixed Price - 28 February 2011

beecher2

Make sure you check that your account has been changed over by checking your online details - I phoned back today and found out that I was still on the Fixed Rate deal and my change was pending.

cherry76

I have just switched to onlilne energy saver 12 and when I asked why I could not do it online, I was told it is new. I am sure it is not true.

cherry76

I forgot to ask whether there is a cancellation fee? Is there?

elektra

It's never simple is it.

I'd hoped to just change electricity only as this fixed deal coming to an end. Based on experiences on here had also hoped to change to a plan with Scottish Power ( to keep things simple).

But SP online energy saver 12 does not even come up in switch comparisons when quoting for elec only. Cheapest Npower sign online 21 with nearest SP tariff being £100 dearer.

not sure whether the SP OES 12 does not come up because the switch sites view it as dual fuel only tariff.

so back to the calculator for me and also to consider looking at gas as well ( was happy with Ebico)

and added to that companies use different KWH per qtr/annum for first tier rates

samizdat

Well, I took the plunge, and have gone with Ovo Fixed electricity and npower SOL 21 for gas, as discussed above.

Hoping for 17.50 cashback from Moneysupermarket and £15 from Energyhelpline. Didn't fancy Topcashback's £20.20 for npower in the end, having read the comments about delays on TCB's own site, because I only intend to stick with npower for 6 months or so anyway.

Can't believe I've signed up for npower, as I know they are complete plonkers, but there ya go. Fingers and everything else crossed.

I have discovered that Energyhelpline's calculations are a bit wayward. My own spreadsheets agree almost exactly with Energylinx, so I will put more trust in them from now on.

Good luck to all.

elektra

samizdat wrote: »

I have discovered that Energyhelpline's calculations are a bit wayward. My own spreadsheets agree almost exactly with Energylinx, so I will put more trust in them from now on.

Good luck to all.

Thanks for the mention of energylinx website. I liked their layout.

I'm not sure I can be bothered to change both suppliers so may just bring my gas (ebico) over to SP and change to SP OES12 dual. Which of course excludes me from any cashback.

Interesting the way these dual tariffs work - on the SP OES12 breakdown the elec price is £70 ish more than cheapest elec only and gas is £80 ish less than cheapest gas only ( hope that makes sense! )

samizdat

elektra wrote: »

Interesting the way these dual tariffs work - on the SP OES12 breakdown the elec price is £70 ish more than cheapest elec only and gas is £80 ish less than cheapest gas only ( hope that makes sense! )

Yup, that's what I was finding, hence choosing two different suppliers, although you tend to lose some of the benefit through loss of dual fuel discount or unavailability of a particular tariff on a single-fuel basis.

What region are you in, elektra?

elektra

samizdat wrote: »

Yup, that's what I was finding, hence choosing two different suppliers, although you tend to lose some of the benefit through loss of dual fuel discount or unavailability of a particular tariff on a single-fuel basis.

What region are you in, elektra?

i'm in region 20

toepazz

Apologies for the length of this message received today in an e-mail from SP, in response to an online query I sent them:

"
Your current service package is Fixed Price Energy 2011 that ends on 28th February 2011, however, you will receive details of your new deal and what will happen when your current deal ends. This will be sent before the maturity on 28th February 2011 via post or email. You will receive a maturities communication by 28th February 2011 to explain this and outline any actions you need to take.

I would like to inform you that we have introduced new packages and the majority of customers are being given the option to move to one of 8 alternative products which are Capped Price Energy June 2013, Unifi Capped Energy April 2013 offer, Online Energy Saver 12 Offer, Discounted Energy March 2012 Offer, Capped Price Energy December 2012 Offer, Simply Green Energy, Pay In Advance, Platinum Fixed Energy January 2014.

1) Capped Price Energy June 2013
With our Capped Price Energy June 2013 Offer the price you pay for your energy units will not rise above the capped prices before June 2013. And what’s more, if our standard prices fall below the capped prices, your prices will fall too. In addition to capped prices until June 2013, you can also benefit from:
Gas & Electricity Offer annual discount* of up to £16.80.
Online Energy Service annual discount** of £5.25 (inc. VAT) for gas and £10.50 (inc. VAT) for electricity.
Prompt payer discount*** for those who pay by quarterly Direct Debit, or quarterly by cash, cheque or postal order within 24 days of their bill.
We may apply cancellation charges inclusive of VAT of £30.64 for electricity and £20.42 for gas if you switch to our Capped Price Energy June 2013 Offer but then cancel your supply contract or switch to another of our tariff(s) before 31st May 2013. These charges will be amended, if there is a change in the VAT rate at any time or times before 31st May 2013, by an amount equivalent to the applicable change in the VAT rate. These charges will not be applied if the supply contract is cancelled due to a home move.


2) Unifi Capped Energy April 2013 offer.
Our unique Capped Energy offer means you are in control of your energy prices until April 2013 and what’s more, it includes an exciting in-home electricity monitoring system called Unifi.
Features & Benefits:
Capped energy prices until April 2013
The price you pay for your energy units will not rise above the capped prices before April 2013.
Unique in-home electricity display
Our easy to use monitor displays in real time your electricity consumption for your whole house and even individual appliances. Access to the online website is available until the end of March 2013.
Take Control of your energy
You can set a daily allowance and budget for your electricity use allowing you to effectively better understand your electricity consumption and drive down your costs, saving you money and helping you reduce your carbon footprint.
One click of a button
Make real changes instantly by switching off appliances that have been left on or on standby with the uniplugs (one uniplug included in the box) via the display, your iPhone or the website.
Secure your home
Not only can you track individual appliances, you can set a timer to turn lights and radios on and off ? ideal for when you are on holiday.
True plug and play experience
Our Unifi system is pre-configured and does not require you to download software or install any drivers.
Convenience
As a combined gas and electricity customer you will receive one bill and our Gas & Electricity Offer discount of £16.80 (incl.VAT) each year.
Award winning Online Energy Service
Save an additional £15.75 per annum (incl.VAT) by choosing to manage your account online. It’s easy to register by visiting our website at https://www.scottishpower.co.uk.
Please ensure you have checked the following:-
You have a broadband connection that is connected and operational via a broadband router
You have a spare port on your router to connect to the bridge device
You have a spare power socket beside your router to plug the bridge device into
You have a spare power socket close to where you plan to locate your in-home display
Your meter is not more than 30 metres away from where you plan to locate your in-home display
Your meter is accessible and the mains cables are not tightly fixed against a wall to enable the sensor to go around them
If your meter is located outside, the transmitter must be placed inside the meter cabinet (the meter cabinet must be made of plastic in order that it does not interfere with the transmitter’s radio signal) What happens next?
It takes about 4-6 weeks to complete the transfer of your gas and electricity. When this transfer is complete we will write to you to confirm your energy start date. When your start date has been confirmed we will post your Unifi system to you within 14 working days.
Once you have received your Unifi system you can access your Unifi website via Scottish Power’s Online Energy Service http://www.scottishpower.co.uk/myaccount, either login using the email address you gave us when you signed up (we will send you a temporary password once your account is active), or if you haven’t yet registered, just visit http://www.scottishpower.co.uk/register and enter a few details.
Your Unifi system will also include a guide to help you get started. The Unifi system will be pre-configured with your tariff information, so there is no need for you to do anything except plug and play!
We will write to you before the end of your Offer to let you know what will happen next. Depending on your preferred option at that time, this will involve moving to an alternative product offer or our Standard monthly Direct Debit prices.
We may apply cancellation charges to help us to pay for costs caused by your early cancellation of the Agreement or switching to another of our product(s) before 31st March 2013.
The cancellation charge is currently a maximum of £151, inclusive of VAT at the current rate, which will reduce by £4.21 each month from May 2011 (for the Unifi System element of the charge). The cancellation charge will reduce by a further £20 if you only cancel your electricity supply or £30 if you only cancel your gas supply.
The cancellation charges will be amended, where appropriate, if there is a change in the VAT rate at any time or times before 31 March 2013, by an amount equivalent to the applicable change in the VAT rate.
These cancellation charges will not be applied if the Agreement is cancelled due to a home move.


3) Online Energy Saver 12 Offer
Benefits of our Online Energy Saver 12 Offer
A minimum of 2% discount against our standard monthly Direct Debit prices until March 2012.
No more paper bills.
Emails to remind you when it’s time to give us your meter readings.
Additional discounts which may apply to customers who choose our Online Energy Saver 12 Offer are:
Gas & Electricity Offer annual discount* of £16.80 (inc. VAT).
Online Energy Service annual discount** of £5.25 (inc. VAT) for gas and £10.50 (inc. VAT) for electricity.
We may apply cancellation charges inclusive of VAT of £30 for electricity and £20 for gas if you switch to Online Energy Saver 12 Offer but then cancel your supply contract or switch to another tariff before the 29th February 2012. These charges will be amended, if there is a change in the VAT rate at any time or times before 29th February 2012, by an amount equivalent to the applicable change in the VAT rate. These charges will not be applied if the supply contract is cancelled due to a home move.


4) Discounted Energy March 2012 Offer
Benefits of our Discounted Energy March 2012 Offer :
By choosing our Discounted Energy March 2012 Offer you will enjoy the following benefits:
Save 2% against our standard monthly Direct Debit electricity prices until March 2012.
Save 2% against our standard monthly Direct Debit gas prices until March 2012.
Additional discounts which may apply to customers who choose our Discounted Energy March 2012 Offer are:
Gas & Electricity Offer annual discount* of £16.80 (inc. VAT)
Online Energy Service annual discount** of £5.25 (inc. VAT) for gas and £10.50 (inc. VAT) for electricity

We may apply our cancellation charges inclusive of VAT of £30 for electricity and £20 for gas if you switch to our Discounted Energy March 2012 Offer but then cancel your supply contract or switch to another tariff before the 29th February 2012. These charges will be
amended, if there is a change in the VAT rate at any time or times before 29th February 2012, by an equivalent amount to the applicable change in the VAT rate. These charges will not be applied if the supply contract is cancelled due to a home move.


5) Capped Price Energy December 2012 Offer
With our Capped Price Energy December 2012 Offer the price you pay for your energy units will not rise above the capped prices before December 2012. And what’s more, if our standard monthly Direct Debit prices fall below the capped prices, your prices will fall too.
In addition to capped prices until December 2012, you can also benefit from:
Gas & Electricity Offer annual discount of £16.80.
Online Energy Service annual discount of £5.25 (inc. VAT) for gas and £10.50 (inc. VAT) for electricity.
We may apply cancellation charges inclusive of VAT of £30 for electricity and £20 for gas if you switch to our Capped Price Energy December 2012 Offer but then cancel your supply contract or switch to another of our tariff(s) before 30th November 2012. These charges will be amended, if there is a change in the VAT rate at any time or times before 30th November 2012, by an amount equivalent to the applicable change in the VAT rate. These charges will not be applied if the supply contact is cancelled due to a home move.


6) Simply Green Energy
Our Simply Green Energy is certified under the Green Energy Scheme
We will match the amount of electricity you use with energy from a renewable source
It helps to support community based renewable energy projects
As a gas and electricity customer you would usually receive a discount, but instead Scottish Power will donate £10.50 to the Green Energy Trust on your behalf.
Our Simply Green Energy tariff is an online product, as well as supporting the environment you will have no paper bills and have the benefit of managing your account online!
You will receive a free copy of the Green magazine twice a year
Online Energy Service annual discount of £5.25 (inc VAT) for gas and £10.50 (inc VAT) for electricity.


7) Pay In Advance
Peace of mind of paying for your energy consumption 1 year in advance
Receive a 5% discount from our Standard Monthly Direct Debit prices for the duration your initial payment
Customers with both gas and electric with us will receive one combined bill and a discount of £16.80 (inc VAT) per annum
We may apply cancellation charges inclusive of VAT of £30 for electricity and £20 for gas if you switch to our Simply Green Energy Offer but then cancel your supply contract or switch to another tariff before 31st May 2011. These charges will not be applied if the supply contract is cancelled due to a home move.


8) Platinum Fixed Energy January 2014
Our Platinum Fixed Energy January 2014 Offer provides you with extended levels of cover and protection not only on your energy prices, but also on your gas boiler until January 2014.
Features & Benefits:
Fixed energy prices until January 2014
Your gas and electricity prices are guaranteed not to rise before 31st January 2014.
HomeComfort Standard Boiler Care
A boiler breakdown can be more hassle than you think, but with HomeComfort from ScottishPower you don't have to worry , so you can relax in the knowledge your boiler will be working again as soon as possible. Our HomeComfort service provides:
An annual boiler service and safety check
Unlimited call outs
24/7 emergency call centre operating 365 days a year
All work will be carried out by qualified Gas Safe registered engineers
Energy efficiency advice to make sure your system is operating efficiently
48 hour customer satisfaction call-back check
Wireless electricity monitor
Be energy aware in the home, and have the information to hand in real-time to make a positive difference towards reducing your carbon footprint and energy bills.
25% discount off our cavity wall insulation charges.
Around a third of all the heat lost in an un-insulated home is lost through the walls. Cavity wall insulation is a fantastic way to significantly reduce the amount of energy you need to heat your home and save you money on your fuel bills.
Convenience
As a combined gas and electricity customer you will receive one bill and our Gas & Electricity Offer discount of £16.80 (incl.VAT) each year.
Award winning Online Energy Service
Save an additional £15.75 per annum (incl.VAT) by choosing to manage your account online.
It takes about 6 weeks to complete the transfer of your gas and electricity. When this transfer is complete we will write to you to confirm your energy start date. When your start date has been confirmed we will send out:
Your wireless electricity monitor
Details of how to arrange a free quotation for cavity wall insulation, together with your discount code
An appointment letter to carry out your boiler inspection and first service. Your Home Comfort Standard boiler care will not begin until the initial inspection is fully completed.
And remember, we’re here to help so if you’d like to discuss anything please call us on 0800 027 8484
Please Note:
Our Platinum Fixed Energy January 2014 Offer is not available for premises located in the geographic areas of the former public electricity suppliers, Scottish Hydro Electric (area 17) and London Electricity (area 12).

We have introduced a quote facility on our website called 'The Perfect Match'. This is a fantastic way for you to compare all of our current products, to see which one is the best for you.
To access the 'Perfect Match', please click on the following link:
http://www.scottishpower-perfectmatch.co.uk/

You can request a call back if you need any help, at a time that suits you during our call centre opening hours. Please follow the below steps to register a call back:
(1) Visit our website: http://www.scottishpower.co.uk
(2) Click on existing customer
(3) Go to Help option
(4) Then go to call back option

Good luck and hope it explains the situation - I have gone for the Call Back option so will see what happens tomorrow morning!

arun76

I am also coming to the end of the SP fixed price which I currently pay a direct debit of £40 per month. My usage over the last year has been 7001kwh for gas and 2255kwh for electricity.
I have looked at the possibility of going for the Platinum Fixed Energy January 2014 and having just spoken to the call centre they have quoted me £47pm.

I have looked at all the comparison sites and they state my bill would rise to £644 per year, but SP have quoted me £47pm equating to £564 per year!

I would ideally like to fix as with the voltatile gas prices I would rather have certainty. Also with the Platinum Fixed Energy January 2014 you get free boiler home care cover which works out at around £144 per year.

Would anyone recommend getting this package? Also the telesales person stated that they are likely to withdraw this offer very soon as this package came out in August 2010 before the SP price rises in Nov 10.

Thanks