Dreams Beds Ripped Off my Disabled Mother

lindos90

batman66 wrote: »

Hi,

We have finally had sense from Dreams. They have agreed to send the two massage units with wireless handsets (confirmed by Email and due for delivery next weekend). We have spoken with one of the directors who appeared very concerned at the treatment my mother had received.

So she should finally be able to use the Bed. :T

Thanks for all the advice

Excellent outcome in the end!:j

Oh Batman, what great news:beer:.
And thanks for letting us know, its always nice to get to know how things work out (especially when its a happy ending!)...but it can also help anyone else with a similar problem who finds your thread!

Well done for not giving up :T:T

blue_monkey_2

Fantastic news. Hope your mother will be pleased with it now Well done!

Flyboy152

cyberbob wrote: »

If she paid for the bed she should have a receipt stating what she paid for. If it doesn't match up with the bed she received she can point that out to them. If it does it will be her word against theirs.

Aah, the final bastion of the rip-off merchants. Where would we be without it.

Flyboy152

batman66 wrote: »

Hi,

We have finally had sense from Dreams. They have agreed to send the two massage units with wireless handsets (confirmed by Email and due for delivery next weekend). We have spoken with one of the directors who appeared very concerned at the treatment my mother had received.

So she should finally be able to use the Bed. :T

Thanks for all the advice

Excellent outcome in the end!:j

Are they going to install the units as well? Make sure that they do.

batman66

Yes they have agreed to install them too.

paddyrg

Brilliant, glad this ended well for you.

Flyboy152

They haven't been yet.

Enfieldian

Hopefully this will be over and done with soon so that the OP can change the thread title to something a little less sensationalist.......

batman66

All sorted, my mum has finally spent her first night in her new bed :T.

Enfieldian, Sorry if the distress this has caused my elderly mother has irritated you :silenced:

Everybody else - Once again, thanks for your help and advice.

lindos90

batman66 wrote: »

All sorted, my mum has finally spent her first night in her new bed :T.

:T:T:T:T:T:T yay!

..and I bet you slept well too, knowing she had the bed she paid for and the features she needs! Thanks for updating us, its nice to have a happy resolution to a thread!