~Avon Hints & Tips (Part 7) ~

Money_maker

Mumto2 wrote: »

A customer wants to try a lipstick - they do a sample which I can order for her, or can I offer that she buys it & if she doesn't like the colour she can return it?

Dont do samples :eek: they are quite a decent size and customer may not buy full sized. Try a selection of colours and return the unwanted ones. That will almost guarantee a sale :beer:

Mumto2

Money_maker wrote: »

Dont do samples :eek: they are quite a decent size and customer may not buy full sized. Try a selection of colours and return the unwanted ones. That will almost guarantee a sale :beer:

Thanks - haven't yet seen any samples so didn't know how big they were.

Just to clarify - can she actually use the lipstick, then return if she doesn't like the colour?

Sorry if I'm being thick, but is so contrary to everybody elses returns policy :rotfl:

Claree__x

So after my worrying about having no orders I have £200+ to put through tonight! Trying to limit what I buy for myself - I really want the vibrating mascara but I can't really justify £20 for that and the perfume. Will just go for hairdye I think!

daisydukes79

Could you justify it by reselling the perfume? Even at a discounted price so you would get something back. Or use it as a customer incentive eg all orders over £15 enter a prize draw to win it?

Claree__x

daisydukes79 wrote: »

Could you justify it by reselling the perfume? Even at a discounted price so you would get something back. Or use it as a customer incentive eg all orders over £15 enter a prize draw to win it?

None of my customers buy perfume unfortunately - I'll maybe wait 'till next campaign and see if I can justify it then. I overspent on my 'avon money' so had to pay some out of my bank acc unfortunately - won't be doing that again!

daisydukes79

I was trying to convince my hubby to buy me the perfume - shame we don't live closer or we could have bought the deal between us lol

munch_jg

Hello, i just need some quick help!
I have 3 items to return, i have applied for the credits online, but they are not showing as pending, and my balance hasn't changed, its still saying i need to pay £71 when the items im returning come to £41 catalogue price
How do i get the credits to come through, how much do i pay avon etc?
Tried getting hold of my SL but she recently had surgery so no help there!

Thanks

MarsdenCuckoo

munch_jg wrote: »

Hello, i just need some quick help!
I have 3 items to return, i have applied for the credits online, but they are not showing as pending, and my balance hasn't changed, its still saying i need to pay £71 when the items im returning come to £41 catalogue price
How do i get the credits to come through, how much do i pay avon etc?
Tried getting hold of my SL but she recently had surgery so no help there!

Thanks

Hi,

It takes a while for credits to show so I always recommend to my team that they do their own book-keeping i.e. keep a track on what they owe Avon and eventually Avon will catch up.

At the bottom of your home page does it say you have credits saved? If so, click on the link and it will tell you the value of your credits. If it's not showing there you'll have to work out the value yourself - it's your nett cost, not the brochure price.

Once you've saved all the items you want to claim credit for (and made a note of the value) you then need to 'Submit to Avon'. At the moment that will show as an 'order' in your 'Track my Order'.

Once you've submitted your credits to Avon, deduct your nett amount from your balance o/s and just pay Avon the balance.

Hope that helps. I've done some notes, which go into more detail but their based on the old website - similar but slightly different. If you'd like a copy, email me on [EMAIL="avonchris@live.co.uk"]avonchris@live.co.uk[/EMAIL]

johanne

Claree__x wrote: »

None of my customers buy perfume unfortunately - I'll maybe wait 'till next campaign and see if I can justify it then. I overspent on my 'avon money' so had to pay some out of my bank acc unfortunately - won't be doing that again!

i have the perfume but dont want the mascara! haha...mine is going on ebay ..... and im sure you will find plenty more on there for pennies in the coming weeks.. specially as lots of ppl have to been selling off the perfume cheap without the mascara so sure they'll be selling the mascaras to make up some the losses

(i still dont see how people can sell the perfume at £8.99 though.. cos after fees etc yor looking at about £7.75 profit and you'll never get £5.25 in profit for the mascara in the enivatible market saturation that always occurs with such offers on ebay - i couldnt sell the mascara, perfume and 5 purse sized samples for £16 just to break even because reps are undercutting so much they must all be making losses!)

edited to add..... just checked they are available at buy it now from £3 including p+P.... (not my listings) so if you really want one might be worth buying it on ebay!! lol

Claree__x

johanne wrote: »

i have the perfume but dont want the mascara! haha...mine is going on ebay ..... and im sure you will find plenty more on there for pennies in the coming weeks.. specially as lots of ppl have to been selling off the perfume cheap without the mascara so sure they'll be selling the mascaras to make up some the losses

(i still dont see how people can sell the perfume at £8.99 though.. cos after fees etc yor looking at about £7.75 profit and you'll never get £5.25 in profit for the mascara in the enivatible market saturation that always occurs with such offers on ebay - i couldnt sell the mascara, perfume and 5 purse sized samples for £16 just to break even because reps are undercutting so much they must all be making losses!)

edited to add..... just checked they are available at buy it now from £3 including p+P.... (not my listings) so if you really want one might be worth buying it on ebay!! lol

Thanks Johanne but MarsdenCuckoo already sorted me out with one - I'm a very happy avon-er!