~Avon Hints & Tips (Part 7) ~

Aesop

Starting on Tuesday 8th March 2011 , take an advantage of some fantastic Internet offers that will be available exclusively online to independent Avon Representatives and Sales Leaders.

We're bringing you lots of exciting deals at our prices to date. Treat yourself to some great-value products from just 89p and don't miss out on some fantastic multi-product sets from just £6.50!

Our offers are a huge saving on the regular brochure prices, so make sure you keep an eye on your inbox from Tuesday 8th March to find out what's on sale!

There will be a new deal on offer each weekday and weekend offers too.

Aesop

Lozza sent you an email too.

The info I got was from a new newsletter for Representatives.

lozza1985

Ah might be why I haven't seen it then. Thanks

I,_Geek

The Penultimate Episode of Territory Statistics..

I had a proper look at all my streets (some only covered for a few campaigns so that's why this isn't quite the end) to see how things stack up. I like turning things into stats.

Houses 400
Customers 41 - 10%
Getting their Avon elsewhere (another rep, friend, family, work etc) 21 - 5%
Not ordered yet 43 - 11%
No more brochures 210 - 53%
Empty houses 13 - 3%
Black-List (aka people who don't return books) 71 - 18%

sylvergrunge_2

grrrrr :mad: having a bad day. Firstly my front door decided to play up and locked me out of the house. Called a mate in the trade who was able to get it open, strip it down and put back together with a good oiling. Had to nip out, but when I returned, door knackered again so had to call mate again and now we have to only use back door until he is able to replace the lock next week

Then, received an additional order I had put in with Avon for some Samples and bits. Half of the Sampling Success Pack is missing (£20 one)!!! So phone Avon CS who just didn't get the fact that I didnt have a code for each individual item that was missing and it was all lumped under the code for the pack. After 20mins or so, they finally got it and said they would have to send out a whole new box next campaign as reps can only order one per campaign :mad: So even though it is their fault they couldn't just send one out to me. Anyway, figured that if I put it in for an immediate replacement using code 54 (charged for but missing from box) that would be the best option. Don't understand why Avon can't bend their own rules a bit when an issue occurrs due to "Their" error and not ours.

Sorry to rant.

Deep breathe ...and relax

Aesop

sylvergrunge wrote: »

Then, received an additional order I had put in with Avon for some Samples and bits. Half of the Sampling Success Pack is missing (£20 one)!!! So phone Avon CS who just didn't get the fact that I didnt have a code for each individual item that was missing and it was all lumped under the code for the pack. After 20mins or so, they finally got it and said they would have to send out a whole new box next campaign as reps can only order one per campaign :mad: So even though it is their fault they couldn't just send one out to me. Anyway, figured that if I put it in for an immediate replacement using code 54 (charged for but missing from box) that would be the best option. Don't understand why Avon can't bend their own rules a bit when an issue occurrs due to "Their" error and not ours.

Sorry to rant.

Deep breathe ...and relax

the call centre aren't trained in common sense, they go by the book unfortunately.

nixinixi

Delivery day for me, and going through I have lots of things which are on my invoice but not in my boxes, also I tried to add some extra items to my delivery at 8am morning after deadline but they aren't here either...grrrrr! So obviously I need to do something bu I Keep reading about bad experiences with call centre so wondering if I might have more success emailing!!?? Any advice?? Thanks peeps

I,_Geek

I e-mailed them a couple of weeks ago about an item I was trying to add to my list of credits but couldn't. I saved it, it didn't appear, and then it wasn't available anymore to re-add. I passed on all the information they would need (order code etc) and they sorted it out without any problems. Did take a couple of days so maybe if you want to feel like something's getting done now it would be best to ring and see how it goes.

MrsGSR

Ah just had an email from Avon saying I owed £18.50 so that amount wasn't a credit at all! so I have the grand total of NAFF ALL in earnings this camp! so blooming cross!

MrsGSR

ceejaydee23 wrote: »

hmm, the 2 products that were missed off your original regular order, did they send 2 seperate invoices in the box? and have you been given your commission on those 2 items? Because they shouldnt treat those as part of your additional order.

No they are all on one invoice. And yes I have my commisson on those two items.