Switching to EDF - not a great start

jennikitten

neil9313 wrote: »

Its not any trouble to be honest, some people just go on about it! Myself I have not had to pay any money out my own pocket on fuel bills this year after cash back.

My duel fuel costs around £400 PA and im £23.45 up after all cash back paid out!

I pay about £150/year because I split the bills with others...might look into cash back though, thanks.

[Deleted User]

neil9313 wrote: »

Real hassle to read a meter? Well don't change supplier then. Is not rocket science to move suppliers is it online?

No, its just EON my current supplier are saying I need to read the meter on one date and EDF my new supplier have given me a different date.

Both swear they're right !!!

central

[quote=[Deleted User];39609248]No, its just EON my current supplier are saying I need to read the meter on one date and EDF my new supplier have given me a different date.

Both swear they're right !!![/QUOTE]

So just read the meter then on both days - how hard is that? :T

t0rt0ise

When I called British Gas to give them my final reading they didn't want it and told me to give it to the new supplier who would give it to them. So if I were you I would follow EDF's dates and give the readings to them. EDF also said there was a five day window in which to do this but me being a bit of a perfectionist read the meter on the exact day.

By the way got a cheque from British Gas today with a refund of the credit that was on my gas account.. one penny!

backfoot

t0rt0ise wrote: »

So if I were you I would follow EDF's dates and give the readings to them.

Agree entirely. Supply one set of readings to the new supplier.:)

neil9313

[quote=[Deleted User];39609248]No, its just EON my current supplier are saying I need to read the meter on one date and EDF my new supplier have given me a different date.

Both swear they're right !!![/QUOTE]

Paul I have changed suppliers (IGT gas & electric) around 12 times since last December, You only have to give your new supplier a meter reading, they then should pass it on to your old supplier. It does not need to be on an exact date, normally you get around 5 days to do it.

neil9313

jennikitten wrote: »

I pay about £150/year because I split the bills with others...might look into cash back though, thanks.

You def should, I should have done this years ago.

dinglebert

Bit annoyed with EDF at the moment. Switched 4 months ago and just had the first bill in. I'm dual fuel online saver 6. However for the first two weeks they put me on the standard tarrif which at points over well over double the price. Their rationale is that it takes time to get on the dual tarrif. 16 days in my case. I find it not acceptable that I should have to pay them any more than I am contracted to.

lucylucky

neil9313 wrote: »

Its not any trouble to be honest, some people just go on about it! Myself I have not had to pay any money out my own pocket on fuel bills this year after cash back.

My duel fuel costs around £400 PA and im £23.45 up after all cash back paid out!

My projected saving on Gas is £400 pa:eek:

t0rt0ise

dinglebert wrote: »

Bit annoyed with EDF at the moment. Switched 4 months ago and just had the first bill in. I'm dual fuel online saver 6. However for the first two weeks they put me on the standard tarrif which at points over well over double the price. Their rationale is that it takes time to get on the dual tarrif. 16 days in my case. I find it not acceptable that I should have to pay them any more than I am contracted to.

There are threads around here somewhere about the same thing with the saver 7 deal. I complained and got them to promise to give me the right tariff immediately and then a poster here got them to agree to do it for everyone on saver 7. If you complain a bit they should recalculate your bill too.