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Marks & Spencer - ALL proper sale links - NOW LIVE

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Comments

  • macaud
    macaud Posts: 218 Forumite
    Can anyone please give me the customer services phone no for M and S. I saw it on the 30 per cent off thread but it seems to have disappeared or been moved. Can't find it on website. I'd really appreciate it if anyone had it. Thanks
  • Calling from UK Tel. 0845 609 0200
  • jbro
    jbro Posts: 898 Forumite
    Part of the Furniture Combo Breaker
    01925 672 317

    might be cheaper - and is valid

    HTH :)
  • macaud
    macaud Posts: 218 Forumite
    Thanks Bongoshopping. Much appreciated.
  • macaud
    macaud Posts: 218 Forumite
    Thanks jbro. Away to phone M and S now.
  • jbro
    jbro Posts: 898 Forumite
    Part of the Furniture Combo Breaker
    Good luck!

    I've had cause to talk to them myself a few times about orders that don't turn up.
  • grunnie
    grunnie Posts: 1,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    My order has been sitting in the delivery depot in Inverness since last Wednesday night. Was hoping to receive last Thursday or Friday but won't now till they go back to work on Thursday of this week.:mad: No wonder my 2 food hampers were frozen solid when they arrived if they take so long to deliver them.
  • I had the same problem with them cancelling large parts of the order so decided to cancel the rest of the order. I then emailed them and complained about the poor service for internet orders. It took them awhile to respond, although I had a blanket dealing with alot of emails generic response, but they have now sent a personal answer and a £10 credit for my next order on the account.

    Still doesn't solve the issue but I should make use of it.

    Hope you are all successful with your calls!
  • I placed 3 orders on Christmas Eve. 2 are showing as dispatched (1 arrived on Thursday), the other is still showing as not dispatched. It looks as though most of this order is now out of stock, does that mean its all likely to be cancelled?
    I haven't received any cancellation emails
  • djbake
    djbake Posts: 1,417 Forumite
    have recieved despatch emails for both orders i placed on the 29th:dance:
This discussion has been closed.
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