Cancelled christmas party

spookyshimmyshake

Myself and 16 of my work colleagues had a Xmas party booked at a restaurant last night, but the restaurant rang and cancelled due to the snow. We have already paid £35 per head. Therefore they have nearly £600 of our money. They have offered to accomodate us in January but this is not possible for us. We have asked for a full refund and they have refused. Any ideas where we stand?

clever_username

spookyshimmyshake wrote: »

Myself and 16 of my work colleagues had a Xmas party booked at a restaurant last night, but the restaurant rang and cancelled due to the snow. We have already paid £35 per head. Therefore they have nearly £600 of our money. They have offered to accomodate us in January but this is not possible for us. We have asked for a full refund and they have refused. Any ideas where we stand?

Why can't you all just to in January instead? Why isn't it possible just to delay the meal by a couple of weeks?

That's what a lot of people are doing including myself.

DCFC79

How come you cant go next month

themull1

Was it paid on a credit card? if yes, might be able to get refund, i would have thought that the restaurant would have had to refund if they cancelled, a lot of people wouldnt want their xmas party in January.!

lucylucky

I would have thought you were within your rights to ask for your money back.

If you can't have the meal another time then so be it.

I could understand if you cancelled and they kept the money but that is not the case here.

It may end up in small claims but a threat of the same may do the trick.

Optimist

You stand entitled to a full refund. it is irrelevant that you cant make a date in January.

Can I assume one person paid the collective pot ? If so that person should write them a letter before action asking for a full refund or they will commence action in County Court.

£600 is well within the small claims limit and a very easy procedure. My bet is the restaurant will refund before it comes to that but if not go through with it and take them to court

DCFC79

themull1 wrote: »

Was it paid on a credit card? if yes, might be able to get refund, i would have thought that the restaurant would have had to refund if they cancelled, a lot of people wouldnt want their xmas party in January.!

wouldnt matter to me if i attended an xmas party in january

lucylucky

DCFC79 wrote: »

wouldnt matter to me if i attended an xmas party in january

Well if you are one of the 17 involved then do let the others know.;)

DCFC79

lucylucky wrote: »

Well if you are one of the 17 involved then do let the others know.;)

i have nothing to do with the OP, i said it wouldnt matter to me as that was my opinion and what i would do

lucylucky

As the OP is looking at getting the money back as they cannot have the meal in January then that is the real issue, not when people care to have a Christmas themed meal.

giraffe69

I think the restaurant have an unmitigated nerve not to offer a full refund when they have done the cancelling. Sure the weather was tough but that doesn't entitle them to dictate a fresh time or keep the money. Other than the hassle it would be good fun to see them try to defend this in the small claims court. I guess they have ensured 17 people won't use the restaurant again!