How do I make a general complaint to Tesco?

Tozer

derrick wrote: »

Typical reply from you with no answers to my points!

At least I don't make it personal.

Derrick - I simply cannot be bothered. Can you not understand that?

Tozer

Dave101t wrote: »

its a real mystery, they have no specific complaint, so they havent been wronged, lets try and guess what it may be (this thread is boring afterall)
commenting on the lack of good looking checkout girls!

That's my view - why post on a public forum asking for details for an issue that hasn't been identified?

It would definitely be worth complaining about a lack of attractive checkout girls in our local store.

derrick

Tozer wrote: »

At least I don't make it personal.

Derrick - I simply cannot be bothered. Can you not understand that?

No you just don't have answers for the OP, 9which is what this thread is about), but keep on being obstructive and dismissive when some one posts an answer

Yep, I understand, so stop coming back on, especially as you have no input for the OPs question.

Just let the OP decide if they want to take up any of the suggestions and leave it at that!

derrick

Tozer wrote: »

That's my view - why post on a public forum asking for details for an issue that hasn't been identified?.

They choose not to supply the issue! It is not relevant to the OPs question!!

Tozer

derrick wrote: »

No you just don't have answers for the OP, 9which is what this thread is about), but keep on being obstructive and dismissive when some one posts an answer

Yep, I understand, so stop coming back on, especially as you have no input for the OPs question.

Just let the OP decide if they want to take up any of the suggestions and leave it at that!

As I said several posts ago, I find this really, really boring. Better things to do I'm afraid than respond to you.

derrick

Tozer wrote: »

As I said several posts ago, I find this really, really boring. Better things to do I'm afraid than respond to you.

Then why keep responding? You just can't seem to let go :rotfl::rotfl::rotfl:

A bit like your posts, no substance!

usignuolo

I complained to Tesco Customer Services by email recently and got a civil reply and some action a few days later.

Tozer

usignuolo wrote: »

I complained to Tesco Customer Services by email recently and got a civil reply and some action a few days later.

Seems to me to be the way forward! That's what they are there for.

smallp

My wife has just bought me a 6 pack of tesco mince pies and i had just about finished chomping on the first out the box and came across what i thought was orange peel(but seemed to hard for orange peel)so i took it out my mouth,and on closer inspection it is a large piece of a mans fingernail!!!!.I have put it to one side in a sealybag.Who is best to send it to?,how do i go about complaining ect........

rosie-lee

smallp wrote: »

My wife has just bought me a 6 pack of tesco mince pies and i had just about finished chomping on the first out the box and came across what i thought was orange peel(but seemed to hard for orange peel)so i took it out my mouth,and on closer inspection it is a large piece of a mans fingernail!!!!.I have put it to one side in a sealybag.Who is best to send it to?,how do i go about complaining ect........

Speak to local environmental health dept. Their tel no will be listed on your local council website.
They will ask you to drop it in along with the packaging.
That way at least the manufacturer may be contacted to check that the plant is 'up to scratch'.
They will write to you weeks later to notify you of their findings.

That what happened when I found an unsavoury item in a can of mince from M&S. Wasn't bothered about getting my money back as it was only a £1 or so (on offer!). I wanted to know whether I could buy the product again or if it was always likely to have occasionally grotty contents.

You could just take it back, get an apology and your money back.