How do I make a general complaint to Tesco?

ksh123

Does anyone know where I can make a general, not store, or product specific, complaint to Tesco? I've had a look on the web site and all customer service numbers/addresses are very specific and not connected with what I have to say.
Any ideas?

McAzrael

http://wck2.companieshouse.gov.uk/a63b2001298e348cd01208bef0c26d5f/compdetails

Astaroth

Tesco Customer Service
PO Box 73
Baird Avenue
Dryburgh Industrial Estate
Dundee
DD1 9NF

Above is their main customer relations department.... the others tend to be actually their partners who run the branded insurance/ ISP etc

ksh123

Thanks both for that - very useful.

sainthalo

all the tesco customer services address, customer services telephone number tesco complaint and contact information is in this tesco-complaint blog:

https://www.tesco-complaint.blogspot.com

enjoy

newbie09

Hi, I have found it necessary to complain to Tesco today and thought I would post their email address for others in case needed.

Customer Services/Complaints: [EMAIL="customer.service@tesco.co.uk"]customer.service@tesco.co.uk[/EMAIL]

Good Luck!

derrick

Maybe you would like to try the boss, Terry Leahy, @; - [EMAIL="terry.leahy@tesco.com"]terry.leahy@tesco.com[/EMAIL]

Tozer

derrick wrote: »

Maybe you would like to try the boss, Terry Leahy, @; - [EMAIL="terry.leahy@tesco.com"]terry.leahy@tesco.com[/EMAIL]

Really can't see that popping up on his blackberry.

Most CEO's will not have an obvious email address like this for the reason that every day they will have thousands of emails popping up in their inbox.

I'm sure it will end up with customer services anyway - that is what they are there for. Probably someone with a job title of "Executive Assistant" wll respond.

derrick

Tozer wrote: »

Really can't see that popping up on his blackberry.

Most CEO's will not have an obvious email address like this for the reason that every day they will have thousands of emails popping up in their inbox.

I'm sure it will end up with customer services anyway - that is what they are there for. Probably someone with a job title of "Executive Assistant" wll respond.

I, and others on this forum, have emailed direct to CEOs and received more immediate responses and solution by doing so instead of going through,(mostly), inept CS.
My most recent one was to the CEO of BT,(Ian Livingstone I think), and received a response within minutes and a solution within hours, my previous attempts with CS where getting me nowhere,

Whilst maybe not all CEOs will respond, it is certainly worth a go if you are being frustrated with CS, you don't try, you don't get!

Tozer

The OP hasn't been to customer services yet.

derrick

Tozer wrote: »

The OP hasn't been to customer services yet.

ksh123 wrote: »

I've had a look on the web site and all customer service numbers/addresses are very specific and not connected with what I have to say.

They don't want to!