postage charge

floralaura

On 21-Mar-10 at 11:06:51 GMT, seller added the following information:
Please note when leaving feedback about our charges that the postage & packaging also includes : - POSTAGE/PACKAGING costs i.e. printing lables, reseal bags, mailing bags, tape etc + Our time and labour + eBay listing & Final value fees + Paypal fees + NEW HIGHER Royal Mail Prices (not ours) THANKS FOR YOUR KIND UNDERSTANDING!


Note the date. 'Im doubting the OP has waited since before March to post here.
Obviously a BIN listing that was revised at some point. OP would have known what was included when buying.

suited-aces

epm-84 wrote: »

The 3.5% PayPal charge on the P&P fees doesn't seem unreasonably to add on to the P&P rate but I don't think doing that to the final value fee is within eBay rules.

Sometimes the buyer does need reminding how much packaging costs. Some buyers complain because they have been charged more than the postage rate shown on the packaging.

It's worth noting that businesses that break eBay rules are more likely to break consumer law. One place I bought off on Amazon Marketplace had printed on the back of the invoice information for eBay buyers saying about why they must be given 5* feedback. They also had a returns note that mentioned a restocking fee would be charged if you return the item in it's original unused condition, which contradicted what was said on their Amazon profile and also breached consumer law. This was the company in question: http://myworld.ebay.co.uk/british.bargains/
http://www.amazon.co.uk/gp/help/seller/at-a-glance.html?ie=UTF8&seller=A3K6GQAEB30O0C

Just out of curiosity, why was it, according to them?

Re op, regardless of the rights and wrongs of the postage thing, neg and hit their stars for the abuse. It has no place on ebay.

Horlock

That is a brave comment!!

On a connected but completely opposite note - I can't get over that ebay restrict the postage charges to below the normal price of postage.

I've just sold a fancy dress costume (and trust me it was a basic one) max price for postage £4, yet cheapest royal mail postage was £4.41 (as only 9p more for first class) I paid the extra.

Now had this been a proper costume - ie not just a thin piece of lycra the actual postage would have been considerably more - plus if it had been valuable and I'd wanted to send it by sign for - or insured it would have cost even more.

To me it is a farse to claim that costumes can't cost more than £4 to post.

Once again ebay pulling the fast one. Fortunately, the other costume I sold at the same time again with £4 postage shipped for only £2.80 - I just hope it didn't sell to someone like the OP who will complain that my postage was lower than the £4 requested.

terra_ferma

..glad we have an expert on dyslexia on this board who can make this judgement, or we would have just been wasting our time talking about a disability that does not exist.

Hammyman

terra_ferma wrote: »

I saw that but the poster I was addressing seems adamant that you can add all sorts of things, he may have found that info somewhere else (or else he doesn't know what he is talking about, but I don't want to judge without giving them the opportunity to explain - I'm being nice for a change )

You can't "add all sorts of things" but merely the cost of packaging and for the time taken. It was in an email sent out to sellers prior to the imposition of the ridiculous limits but I guess you don't sell otherwise you would have got it.

terra_ferma

Hammyman wrote: »

You can't "add all sorts of things" but merely the cost of packaging and for the time taken. It was in an email sent out to sellers prior to the imposition of the ridiculous limits but I guess you don't sell otherwise you would have got it.

:rotfl::rotfl::rotfl::rotfl::rotfl:
It's really funny what people resort to when they run out of things to say.
I didn't pay much attention to any of that, as the changes don't affect me. If you say it's was on an email, I believe you, I accept occasionally I may be wrong.
I've heard the most ridiculous things on this board recently, so I tend to assume some people just make it up as they go along...

mobile48

Horlock wrote: »

That is a brave comment!!

On a connected but completely opposite note - I can't get over that ebay restrict the postage charges to below the normal price of postage.

I can get over these restrictions I found a way to list postage above the limit.

terra_ferma

mobile48 wrote: »

I can get over these restrictions I found a way to list postage above the limit.

I've seen quite a few people listing using 'freight' instead of normal postage, when I was looking for something.
(I didn't buy but I'm exceptionally fussy, can't be bothered, there's so much choice for what I normally buy and go for the safest sellers.)

No doubt ebay will crack down on this quickly.

mobile48

terra_ferma wrote: »

I've seen quite a few people listing using 'freight' instead of normal postage, when I was looking for something.
(I didn't buy but I'm exceptionally fussy, can't be bothered, there's so much choice for what I normally buy and go for the safest sellers.)

No doubt ebay will crack down on this quickly.

Thanks that is the common way around this issue. The problem with using freight for sellers is your items appear bottom of any price ordered searches which is not good for sales and I think there is extra effort in invoicing for payments. Also as a buyer it is a pain to work out the price.

With my way I got a higher price into the postage box so it works a lot better. As it may be an undocumented feature I will not post details here. However it does make me wonder how many more features like this there are on ebay. I found this by mistake but I suspect if I went looking there would be many more funny things to find. I find the ebay help has a lot of odd mistakes normally due to not being updated when the site changes.

macfly

terra_ferma wrote: »

..glad we have an expert on dyslexia on this board who can make this judgement, or we would have just been wasting our time talking about a disability that does not exist.

Any time terra.