Ebuyer.com

bottom_feeder

Hi .I bought a lap top off the above company last week as a present for my wife for Christmas. Was sent an email to say that the lap top would turn up between Monday to Friday.ANY WAY TURNS UP ON SATURDAY:mad: AND I'M AT WORK SO MY WIFE HAS TO SIGN FOR THE PARCEL:eek:.WHEN I GET HOME MY WIFE SAYS I'M SORRY BUT I HAD TO SIGN FOR A PARCEL FOR YOU .I'm thinking OK that's no problem and then my wife tells me that the box has Toshiba portable computer all over it:mad:. End of surprise for my wife's Christmas present:(. I was fuming and got in touch with ebuyer .com to tell them what had happened. The guy then proceeds to tell me that there's nothing wrong with what they're doing and they always send out parcels like this .So I say mate it's Christmas don't you realize that most of your goods you sell at this time of year are probably going to be for Christmas presents and the people that sign for them will see what's in the box. That's where the guy totally lost interest and said that he would pass me over to his supervisor but would be told the same thing which was they do not send out the goods in plain brown boxes.I can send the lap top back but I now have to pay the post.So the up shot of this is I'm fuming that a company this big can do this .Why don't they say on their website that the items will be sent out in the manufacturer's box with the item's name on the outside.How hard would that be ?. I will never buy from this company again .Also if you need to phone them you have to pay 10p a minute on their 0871 number which first takes about 25 Min's to even get to the guy you need to talk to . Then all you get is a load of BULL ****. People have a happy Christmas and DO NOT BUY YOUR PRESENTS FROM EBUYER.COM. or you will end up like me.

NeverInDebt

Often goods come direct from suppliers usually with logo embezzled on it. In future might be wise using a company that provides gift wrap service some do at a cost. Ebuyer are just box shifters they provide little service in exchange for competitive pricing

bottom_feeder

NeverInDebt wrote: »

Often goods come direct from suppliers usually with logo embezzled on it. In future might be wise using a company that provides gift wrap service some do at a cost. Ebuyer are just box shifters they provide little service in exchange for competitive pricing

Hi thanks for your reply .But why do they not state that on there website:mad:.If they had I would have got the item sent to a different address .

NeverInDebt

You get very little service from ebuyer you always have thats why they are so cheap

When I said "Often goods come direct from suppliers" I meant it may have come direct from Toshiba. Sometimes if you order goods from some companies they offer a gift wrapped service at a cost few and far between companies do this especially technology companies.

In fairness I have bought many items over the net and often it comes with the box in wit manufacturers label on it, its becoming quiet common.

One way to avoid this is you sometimes buy multiple items and they have all of the products in stock they might out stuff in a large box. The bigger the item the more chance it comes in manufacturers box

Ada3050

Sounds like you used the super saver delivery option?

If it was such a big deal you should have used the next day delivery option to ensure delivery when you were in.

I have used ebuyer for years and have never had a problem. Sounds like you need to calm down a bit and let your wife enjoy her new laptop come christmas day.

Worst things are happening in this world than ebuyer not wrapping a parcel up!

NeverInDebt

I just got my xmas pressie just now. blue-Ray writer and some blanks from Scan

The super saver can be as quick as next day for me I dont live that far from Ebuyer, I have used them for years too along with Scan and Novatech, dont buy as much IT stuff these days though

bottom_feeder

Ada3050 wrote: »

Sounds like you used the super saver delivery option?

If it was such a big deal you should have used the next day delivery option to ensure delivery when you were in.

I have used ebuyer for years and have never had a problem. Sounds like you need to calm down a bit and let your wife enjoy her new laptop come christmas day.

Worst things are happening in this world than ebuyer not wrapping a parcel up!

For your info I had no choice in the way that Ebuyer sent me the lap top. And I do like the fact that most of the time you don't know what your getting for Christmas.Call me old fashioned but I don't mind using a bit of paper to rap something up. Ebuyer unfortunately took this choice away from me. As said if they had state ted this on there website this problem would never have occurred.

DCFC79

Oh good god, does it matter ? No is the answer, the item was delivered as it should be, i dont see how its ebuyers fault, it was hardly the fault of the guy at ebuyer was it. Its hardly end of the world is it now.

Just put the laptop away until christmas, im sure your wife doesnt have a problem with knowing you got her the laptop

wheres freddie when you need him

sorry if its not the reply you was expecting but thats how it goes

DCFC79

bottom_feeder wrote: »

Hi .I bought a lap top off the above company last week as a present for my wife for Christmas. Was sent an email to say that the lap top would turn up between Monday to Friday.ANY WAY TURNS UP ON SATURDAY:mad: AND I'M AT WORK SO MY WIFE HAS TO SIGN FOR THE PARCEL:eek:.WHEN I GET HOME MY WIFE SAYS I'M SORRY BUT I HAD TO SIGN FOR A PARCEL FOR YOU .I'm thinking OK that's no problem and then my wife tells me that the box has Toshiba portable computer all over it:mad:. End of surprise for my wife's Christmas present:(. I was fuming and got in touch with ebuyer .com to tell them what had happened. The guy then proceeds to tell me that there's nothing wrong with what they're doing and they always send out parcels like this .So I say mate it's Christmas don't you realize that most of your goods you sell at this time of year are probably going to be for Christmas presents and the people that sign for them will see what's in the box. That's where the guy totally lost interest and said that he would pass me over to his supervisor but would be told the same thing which was they do not send out the goods in plain brown boxes.I can send the lap top back but I now have to pay the post.So the up shot of this is I'm fuming that a company this big can do this .Why don't they say on their website that the items will be sent out in the manufacturer's box with the item's name on the outside.How hard would that be ?. I will never buy from this company again .Also if you need to phone them you have to pay 10p a minute on their 0871 number which first takes about 25 Min's to even get to the guy you need to talk to . Then all you get is a load of BULL ****. People have a happy Christmas and DO NOT BUY YOUR PRESENTS FROM EBUYER.COM. or you will end up like me.

just for reference

bottom_feeder

DCFC79 wrote: »

Oh good god, does it matter ? No is the answer, the item was delivered as it should be, i dotn see how its ebuyers fault, it was hardly the fault of the guy at ebuyer was it. Its hardly end of the world is it now.

Just put the laptop away until christmas, im sure your wife doesnt have a problem with knowing you got her the laptop

wheres freddie when you need him

sorry if its not the reply you was expecting but thats how it goes

Of course its ebuyers fault they should state that the item will not be in a plain box on there site. As regards does it matter it must or you would not have replied.

DCFC79

bottom_feeder wrote: »

Of course its ebuyers fault they should state that the item will not be in a plain box on there site. As regards does it matter it must or you would not have replied.

i replied because its the thread is going to attract some funny replies,

erm but is it not for you to find out yourself if te box comes wrapped in paper since your the 1 buying it