Rant about ebay..

Lifeisbutadream

Crowqueen wrote: »

That's still 85p overcharge. (£4.65 rather than £5.50). If you work out what it will really cost and charge accurately, no-one is going to complain when it actually arrives.

Seriously, buyers don't like overcharging and it will reflect badly in your feedback. I know it seems petty, but it's true.

No point in ranting and raving if you are the one who is doing something which they tend not to like.

Personally I pay eBay everything I owe and charge postage largely at stamp price so I don't like people fee-avoiding.

????

I have no idea what the actual postage will be until I post it.

I have not overcharged by anything - even if it is 85p, the fact that I will probably wrap it within something inside has not been taken into acount, and neither has the time taken taking it apart and packing it up.

I cannot imagine the buyer would be happy if the postage was 85p more and I asked them for that?

I don't give two hoots about my 'feedback'! I will bar this sad buyer now that I know how!

I had no idea there were people like this around! I would never dream of questioning someone price - if I felt it was too high for me, then I just wouldnt bid..

Lifeisbutadream

terra_ferma wrote: »

you are lucky that someone has pointed this out to you BEFORE they purchased.
It's not this seller you need to worry about, is those who go ahead with the sale and either ask afterwards or simply give you neg/low stars.

You won't last long if you don't listen to the buyers, unfortunately on ebay you HAVE to justify yourself to buyers, it's not like a shop or car boot, where you charge as much as you please and customers can just walk out.

I dont need to 'last' on ebay, I just use it every now and then to get rid of a bit of stuff, hardly a business venture.

Crowqueen

Lifeisbutadream wrote: »

????

I have no idea what the actual postage will be until I post it.

I have not overcharged by anything - even if it is 85p, the fact that I will probably wrap it within something inside has not been taken into acount, and neither has the time taken taking it apart and packing it up.

I cannot imagine the buyer would be happy if the postage was 85p more and I asked them for that?

I don't give two hoots about my 'feedback'! I will bar this sad buyer now that I know how!

I had no idea there were people like this around! I would never dream of questioning someone price - if I felt it was too high for me, then I just wouldnt bid..

You can weigh the item in its packaging then look it up on Royal Mail's site. That's always better than guessing postage.

If you are charging 5.50 but estimate it to be 4.65, then that's an 85p overcharge.

You will give two hoots when you find yourself restricted from selling for getting poor ratings, and this will be your first port of call if/when that happens, and you'll complain, and we'll explain again.

Like it or not, buyers also give two hoots about it, so if you want to continue to sell you better try and sort things out properly.

chancesare_2

Lifeisbutadream wrote: »

????

I have no idea what the actual postage will be until I post it.

Why not? You need to weigh the item with its packing. Then you can find the ABSOLUTE cost on the Royal Mail website. No guesswork needed.

Lifeisbutadream wrote: »

I have not overcharged by anything - even if it is 85p, the fact that I will probably wrap it within something inside has not been taken into acount, and neither has the time taken taking it apart and packing it up.

A buyer will be able to work out the cost of postage once they receive the parcel. Based on their information/experience they can mark you down on your DSRs.

Lifeisbutadream wrote: »

I don't give two hoots about my 'feedback'! I will bar this sad buyer now that I know how!

It's not feedback you need to worry about it is DSR's. As you are a low volume seller your DSR's will suffer considerably with just one 1 or 2 score. The end result may mean you are kicked off Ebay for good.

So buisness or part-time, if you want to use Ebay at all, then you have to be aware of the rules/pitfalls. Charging over the odds for postage, even just 85p may result in you not being able to sell anything in the future.

Lifeisbutadream

This is likely the last lot I will sell then.

I dont have any way of weighing the final item until I actually post it. I dont package it up until I get to the post office.

I cant believe that someone would be so sad as to 'mark someone down' for charging 85p more than the actual cost (if that is the case anyway!) - I have in the past undercharged for posting, its just one of those things.

When I buy from ebay I look at the total cost (i.e. postage + cost of item) and then decide whether I want to bid - there is no way I would check the price it actually cost for posting and then expect a refund.

I suppose some of us just have better things to do with their time, but hey ho.

MrsTinks

Set of digital kitchen scales are all you need to get a price for postage I always try to work out the postage and cost of packaging accurately because it's just easier! I also offer to look up more expensive options of postage for people ie guaranteed next day etc if they ask and I charge the cost plus my packaging cost. No profit made on it.
Personally as a buyer I look very closely at fee avoiding sellers (where postage is hugely over what I believe it should be...) and usually avoid them... to mean it means they haven't taken the time to look at what the item weighs, they obviously couldn't be bothered so don't really care about selling the item and might be quite slow in posting the parcel to me... so I just avoid...

Girlpantsx

Are you more annoyed about the wording of her message? Because I would be. I found it a little rude.

chancesare_2

Lifeisbutadream wrote: »

I cant believe that someone would be so sad as to 'mark someone down' for charging 85p more than the actual cost (if that is the case anyway!) - I have in the past undercharged for posting, its just one of those things.

They mark you down on dispatch if you send out the minute they paid but the snow at the end of their lane stopped the postie getting to them!

Lifeisbutadream

MrsTine wrote: »

Set of digital kitchen scales are all you need to get a price for postage I always try to work out the postage and cost of packaging accurately because it's just easier! I also offer to look up more expensive options of postage for people ie guaranteed next day etc if they ask and I charge the cost plus my packaging cost. No profit made on it.
Personally as a buyer I look very closely at fee avoiding sellers (where postage is hugely over what I believe it should be...) and usually avoid them... to mean it means they haven't taken the time to look at what the item weighs, they obviously couldn't be bothered so don't really care about selling the item and might be quite slow in posting the parcel to me... so I just avoid...

I dont have any digital scales and I dont sell enough to warrant buying any.

I would personally go for the best/cheapest overall option when buying, so I suppose we are all different there. I would also imagine that someone paying more ebay/paypal fees would probably charge more as well.

Lifeisbutadream

Girlpantsx wrote: »

Are you more annoyed about the wording of her message? Because I would be. I found it a little rude.

Yes I was a bit annoyed! I just dont like her tone or the fact that she expects me to give her an item probably worth £30 when new, for next to nothing..