MSE News: Deadline looming for Tesco Clubcard exchange

Evilm

flea72 wrote: »

there is no way around it. if the goods total less than your big exchange vouchers, then they wont accept all your vouchers. you have to spend in multiples of £10. the only thing you can do, as suggested above, is to add low value items that fall within the big exchange criteria, so your basket total is high enough

F

They do however return the unused clubcard points if you have a voucher worth say 6.50 and only use £5 of it to make into the exchange vouchers.

leew

Quicky, can i do this online before the cut comes in or is it too late?

Ta.

flea72

leew wrote: »

Quicky, can i do this online before the cut comes in or is it too late?

Ta.

yes, just go the tesco website, it gives you all the info

F

bloaty

Tesco have put this statement on their clubcard page for online e-vouchers. (Sorry if already posted)

Due to some customers experiencing delays in receiving their eCoupons, we will honour any online redemptions until 8 December.

duh

Can't see this..Just unable to process my vouchers online all day today...Urrgh.
Had similar issues a week ago - site kept indicating my vouchers had been used after one attempt at picking up a reward. Do hope they extend this..

no1catman

duh wrote: »

Can't see this..Just unable to process my vouchers online all day today...Urrgh.
Had similar issues a week ago - site kept indicating my vouchers had been used after one attempt at picking up a reward. Do hope they extend this..

That probably means that they have got 'stuck' with the order that wasn't completed. You should've called Clubcard to get them reset, probably too late now!

Tallulah_Kitten_2

Just tried to redeem £60 of vouchers online before end of today's deadline and failed miserably!!! Possibly too many others trying to do the same? :wall:

chandwpl

Hi...16:00 on Sunday, 05-Dec...tried to redeem £5 of vouchers but systems are slow and no-one is answering the phones. I gave up after 20 mins.

Annoyingly, the system accepted my codes, couldn't confirm the transaction, so I went back and input my codes again. Guess what, the system now thinks I have already used these codes.

Arghhhhhhhhhh!

23rdian

Same here, no-one answering the phones. Getting error CC09 vouchers already used.

DCFC79

chandwpl wrote: »

Hi...16:00 on Sunday, 05-Dec...tried to redeem £5 of vouchers but systems are slow and no-one is answering the phones. I gave up after 20 mins.

Annoyingly, the system accepted my codes, couldn't confirm the transaction, so I went back and input my codes again. Guess what, the system now thinks I have already used these codes.

Arghhhhhhhhhh!

yes same here, tried numerous times and kept on getting same error, very annoying as i dont know if it went through

23rdian wrote: »

Same here, no-one answering the phones. Getting error CC09 vouchers already used.

had the same problem last night and this morning, entered all my codes to redeem then clicked confirm then it wouldnt do anything,