MSE News: Deadline looming for Tesco Clubcard exchange 30 November 2010 at 9:42PM in Food shopping & groceries 52 replies 6.9K views

Former_MSE_Guy

This is the discussion thread for the following MSE News Story:

"Clubcard holders only have a few days to exchange vouchers at the 'quadruple' rate before the reward is cut ..."

Read the full story:
Deadline looming for Tesco Clubcard exchange

pancake_2

I feel that overall, Tesco loyalty still offers great value.

thepostman

I have been saving mine to use on a holiday next year.

If I exchange them now at 4 times the value is there a time limit on when I have to use them or do you have to book the holiday straight away?

ICHAPMAN

Hi,

I've been looking at a new hoover on the Tesco Website. The hoover in question is part of the 'Big Exchange' offer, and costs £59.

I've taken £30 of regular Clubcards vouchers and have converted them into 'Big Exchange' vouchers. As 'Big Exchange' vouchers this gives me £60 worth.

When I come to order the item the total cost including delivery is £64.

Where I'm struggling is that I can only add £50 worth of 'Big Exchange' vouchers when trying to order the hoover, thus leaving an outstanding amount of £14. The last voucher (regardless of the order I enter them - it's not one particular voucher) is always rejected.

I don't understand where I'm going wrong. I was expecting to be able to use the £60 'Big Exchange' vouchers, and then pay the remaining £4 on a debit card. As it stands I'm needing to pay the remaining £14 on a debit card - leaving me with a unused £10 'Big Exchange' voucher.

Anyone tell me what I've done wrong?.

Thanks

Iain

flea72

your order total has to be over £60 before you add on the delivery costs

F

ghanagirl

They dont give change and you cant change them back so add the cheapest thing you can find to your order that the exchage vouchers covers.
you could add this
http://direct.tesco.com/q/R.206-0690.aspx

Spend £3 and you would be able to use your voucher and save spending £9.95.

or look for something else, change to price instead of discount.
http://www.!!!!!!!!!!!!!!!!!!!!!/tesco/clearance-sale-items

In this weather i would recommend delivery to store and collect it yourself as some deliveries are being cancelled.

ICHAPMAN

Hi,

Thanks both.

In that case I've just 'upgraded' to an more expensive model!.

Regards

Iain

muffin_man

thepostman wrote: »

I have been saving mine to use on a holiday next year.

If I exchange them now at 4 times the value is there a time limit on when I have to use them or do you have to book the holiday straight away?

Rewards tokens are valid for 6 months from issue, and you only have to book within that time frame, not actually travel.

The only thing to be wary of is if you are planning on using them for a Virgin Holiday. Virgin impose a restriction on what value of tokens can be used per passenger, which is currently £700. As well as Tesco cutting the redemption rate on the 6th Dec (4x to 3x), Virgin are reducing the amount that can be used per passenger to £525 for bookings from 6th Dec onwards.

spiro

ghanagirl wrote: »

They dont give change and you cant change them back so add the cheapest thing you can find to your order that the exchage vouchers covers.

In my local store they tell people if the goods cost less than your Big Exchange vouchers any balance will be creditted back to your clubcard account. What happens if you try and pay delivery by card and balance by vouchers (if it allows you to do this)?

flea72

spiro wrote: »

In my local store they tell people if the goods cost less than your Big Exchange vouchers any balance will be creditted back to your clubcard account. What happens if you try and pay delivery by card and balance by vouchers (if it allows you to do this)?

there is no way around it. if the goods total less than your big exchange vouchers, then they wont accept all your vouchers. you have to spend in multiples of £10. the only thing you can do, as suggested above, is to add low value items that fall within the big exchange criteria, so your basket total is high enough

F

rapunzelz86

I still havent recieved my codes for the vouchers i exchanged online almost 3 weeks ago. it still says processing on the new part of the website, and every time i ring them, what ever option i choose it just gives me an engaged tone then hangs up.
Am getting seriously frustrated with this now - has anyone else had trouble with this?
I also messaged them through theirr contact us messaging system and havent recieved a reply.