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PP Gas meter

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  • mattcanary
    mattcanary Posts: 4,420 Forumite
    The two are not connected. The prepayment meter at a customers premises is often not owned by the supplier. It is merely rented by them as an asset for gas measurement. The meter is owned by the MAM (meter asset manager),which just to confuse things further,could also be the supplier!

    The meter may be in situ because of debt/poor credit record . (not talking about op specifically!),or i may be there by choice or because it was there when cons moved in.

    The correct route is that customer phones supplier,reports fault who then pass it to the MAM who then,upon being informed,visit within 4 hours.


    And try to get the prepayment meter removed. If OP had a normal quarterly meter, they would still be getting power. There would be no issue of a dead battery. Ok, some credit meters have a digitak displaty but if this broke, the meter display would just just go blank - gas could still be used!
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