Updated Printable Money off Coupons & Policies Thread 15 (and chat)

gastronomix

Interesting article in The Grocer
Although probably bad news for the likes of us.....

Tesco attracts the most criticism, but it's actually Waitrose that's the worst offender when comes to coupon misredemption, a mystery shopping survey has revealed.

Waitrose pledged last January to "eradicate" misredemption, but shoppers were able to misredeem coupons in half the Waitrose stores visited inthe survey, which was carried out by Storecheck for the Institute of Promotional Marketing.

The shoppers attempted to redeem a coupon offering 50p off a branded tub of seeds against a different product. Of the five chains surveyed, Waitrose fared the worst, 50% of stores allowing the shopper to misdredeem the coupon, followed by Tesco, which was caught out in 35% of stores. Morrisons had the best record, allowing misredemption in just 15%, while Asda allowed it in 25% and Sainsbury's in 24%.

"Supermarkets tell us that they take this issue very seriously," said an IPM spokesman. "We actually have a statement issued by Waitrose dated 14 January 2010, stating that it will 'eradicate all coupon mal-redemption' but this clearly hasn't happened."

Waitrose promised to look into the issue. "This error should not have happened and we're investigating it as a matter of urgency," said a spokeswoman.

Coupon specialist Mando warned that suppliers were essentially footing the bill for money off other suppliers' products.

"If coupons are being misredeemed, brands are effectively printing cash," added marketing director Chris Baldwin. "It is important that retailers always use coupons according to the T&Cs, otherwise it just ends up costing brands money for no benefit."

There was no excuse for the misredemptions, said Storecheck MD Colin Harper. "Shoppers only had one item in their basket so the argument staff may have missed the correct product won't stand up."

However, the survey also showed overall levels were falling. Only 28% of the stores surveyed allowed misredemption, compared with 40% a few years ago.

Read more
Tesco suppliers angry at coupon destruction (15 May 2010)
Fmcg companies pay price for coupon misredemption (analysis; 6 June 2009)

gill377

morning all, taking my oldest dog to vets for some dental work this morn, bless her, I hate the dentist, then might do some retail therapy.

cornishlady

Morning Gill & anyone else around

Thrifty_Sister

Aesop wrote: »

sorry but I can't remember is it ThriftybyNature or Thriftysister who had a baby?

:eek::eek:

Thriftybynature wrote: »

lol, was me, Thriftysister was a bit shocked when peeps congratulated her :rotfl:

:eek::eek:

I have my hands quite full enough thank you!!

BTW Morning all!

Busylizzie

Morning Everyone! Lovely and sunny here today- almost Springlike!

Used the 50p Cravendale MOC at ASDA yesterday. Didn't scan and SA couldn't get it to accept it by typing in the numbers but superviser put it through with no probs.

Got my 2 x £10 Sports Direct vouchers from Barclays.

Also Free Sports v Stripes bar from Cadburys. This was especially good as was able to add some Cadburys Miniatures to my order without paying postage. I bought DD1 a Cadburys chocolate machine years ago and have never found anyone who sells the refills and was unwilling to pay P & P to get them from Cadburys before. So she will be well pleased.

Also got £3 MOC from McVities for some horrible tasting ginger nuts!!

Many thanks to all the people who posted the info for all these goodies. :beer:

Thrifty_Sister

For anybody not on a post christmas diet I have just had an email from Thorntons for this 2kg bundle - down from £40 to £15. Could be split and used for pressies. You could also check out if there are any codes around on that board.
http://www.thorntons.co.uk/p/Factory_Clearance/53234.html?utm_source=Database&utm_medium=Email_1011&utm_campaign=WK30_Surprise_Bundle:D

jeferey

Fogot to say morning so Good Afteroon everyone .
Lovely and sunny here too.

Perranlady

Very big thanks to Thrifty Sister, I will put to good use!!

gill377

Thrifty_Sister wrote: »

For anybody not on a post christmas diet I have just had an email from Thorntons for this 2kg bundle - down from £40 to £15. Could be split and used for pressies. You could also check out if there are any codes around on that board.
http://www.thorntons.co.uk/p/Factory_Clearance/53234.html?utm_source=Database&utm_medium=Email_1011&utm_campaign=WK30_Surprise_Bundle:D

pink tried to order some last night, they had sold out, so fingers crossed they "find" some more. . . . . . . went to tesco this morn to get some finish quantumatic, they had non in my local, yes I went in again, different staff no probs, and the offer finishes today, so off out on a FQ hunt in a mo.

Yoyosam

Not sure if this has been mentioned but I have noticed in today's paper Tesco have a double page advert with a promise as follows:

Our promise to you:
If you have got an Asada Price Guarantee voucher that shows they're not 10% cheaper, we'll accept it at Tesco. So why go back to Asda?